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Date: 2024-09-07 23:06:14

Release of Information Clerk, ROI

Job Description
Company : IWK Health

Req ID: 174422

Department/Program: Release of Information , Health Information Services & Analytics

Location: Halifax

Type of Employment: Permanent Hourly FT ( 100% FTE) x 1 position(s)

Start Date: ASAP

Union Status: NSGEU Off&Cler , Admin Professionals Bargaining Unit

Compensation: $ 24.9585 - $ 27.6056 /hour

Closing Date: February 21, 2024 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia . People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values , and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.

The Opportunity

Reporting to the Manager of Health Information Services, the Release of Information Clerk is responsible for the release of accurate, complete and confidential patient information to patients and third party requestors, such as lawyers, police, Workers Compensation Board, insurance companies, etc. with proper authorization from patient (substitute decision maker, executor, etc.). At request of Risk Management, per policy, acquires secured records, to ensure the integrity and security of the record and prevent loss and potential tampering. Processes adoption notifications and communicates changes to applicable departments in a timely manner.

Hours of Work

Hours between 0700-1600. Monday to Friday; 35 hours bi-weekly

Your Qualifications

  • High School Diploma or GED required
  • Graduate of Health Information Management program (a relevant combination of education and experience may be considered)
  • Health Records experience preferred
  • Medical Terminology an asset
  • Knowledge of MEDITECH preferred
  • Able to read, identify and extract appropriate information from patient records
  • High degree of initiative, diligence, attention to detail, and self-discipline/focus
  • Working knowledge of Microsoft Office and other computer programs/technology (testing may be conducted on candidates)
  • Strong analytical skills
  • Ability to stay engaged when performing repetitive tasks.
  • Knowledge of Policies & Procedures for Release of Information
  • Proven team player with excellent communication and interpersonal skills required
  • Demonstrated ability to respectfully work with a variety of inter-professional team members required
  • Commitment to continual learning and willing to share knowledge and support the development of co-workers
  • Demonstrated commitment to family centered care required
  • Excellent multi-tasking, organizational and prioritization skills required
  • Continual initiative to meet expectations and improve service
  • Competencies in other languages an asset.

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials. Additionally, as per Nova Scotia’s COVID-19 Vaccine mandate, any offer of employment will be conditional upon submitting proof of full vaccination status. Medical exceptions or any other kind of requested exception based upon the Health Centre’s obligations pursuant to the Nova Scotia Human Rights Code will be considered on a case-by-case basis

I f you are an employee of IWK Health , please apply through the internal careers page to ensure you are flagged as an internal applicant.

Other Benefits:
Be an early applicant

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