Privacy Policy

Last updated: February 10, 2026

This Privacy Policy describes how Jobeyze Limited, doing business as Jobeyze Canada (“Jobeyze,” “we,” “us,” or “our”), collects, uses, discloses, and protects your personal information when you use our website at https://www.jobeyze.ca and our suite of enterprise software products (collectively, the “Services”).

We are committed to protecting your privacy in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL), and all applicable Canadian privacy laws.

By using our Services, you acknowledge that you have read and understood this Privacy Policy. Questions? Contact us at support@jobeyze.ca.

Table of Contents

1. Information We Collect
2. How We Use Your Information
3. AI and Automated Processing
4. Cookies and Tracking Technologies
5. How We Share Your Information
6. Data Retention
7. Data Security
8. International Data Transfers
9. Your Privacy Rights
10. Children's Privacy
11. Social Media and Third-Party Logins
12. Third-Party Links
13. Data Breach Notification
14. Changes to This Policy
15. Contact Us

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you create an account, subscribe to a plan, submit a contact form or demo request, upload data to the Services, participate in surveys or events, or communicate with us.

This may include your name, email address, phone number, mailing address, company name, job title, payment information, and any other information you choose to provide.

1.2 Information Collected Automatically

When you visit our Site or use our Services, we automatically collect:

• Device Information: Browser type, operating system, device type, screen resolution, and unique device identifiers
• Log Data: IP address, access timestamps, pages viewed, referring URL, clickstream data, and session duration
• Usage Data: Features used, actions taken, error logs, and performance metrics
• Location Data: General geographic location inferred from IP address (no precise GPS)

1.3 Information from Third Parties

We may receive information from social media platforms (via social login), payment processors (transaction confirmations), and analytics providers, where we have a lawful basis to do so.

1.4 Sensitive Personal Information

We do not intentionally collect sensitive personal information such as health data, biometric data, racial or ethnic origin, political opinions, or religious beliefs.

2. How We Use Your Information

We process your personal information for:

• Providing the Services: Account management, transaction processing, feature delivery, and customer support
• Improving the Services: Usage analysis, technical diagnostics, feature development, and performance optimization
• Communications: Service notifications, billing information, security alerts, and inquiry responses
• Marketing: Product updates, newsletters, and promotional content where you have provided consent under CASL (see our Anti-Spam Policy)
• Security: Fraud detection, abuse prevention, and incident response
• Legal Compliance: Compliance with applicable laws, regulations, and legal processes
• Analytics: Anonymized, aggregate insights for improving Services and understanding market trends

3. Artificial Intelligence and Automated Processing

Certain features use AI and machine learning, including:

• Document Intelligence: Automated extraction, classification, and processing of uploaded documents
• Predictive Analytics: AI models that analyse data patterns to generate forecasts and recommendations
• Natural Language Processing: Automated text analysis and generation for search, summarization, and communication
• Recruitment AI: Automated skill matching, resume screening, and candidate ranking
• CRM Intelligence: Lead scoring, pipeline predictions, and customer behaviour analysis

Important disclosures:

• Your Client Data is processed by AI models solely to deliver the Services. We do not use your data to train general-purpose models shared with other customers without explicit consent.
• AI outputs are decision-support tools and should be reviewed by a human before being acted upon.
• We regularly evaluate our AI models for accuracy, fairness, and bias.

You may request information about automated processing that significantly affects you by contacting support@jobeyze.ca.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to collect information and improve your experience.

4.1 Types of Cookies We Use

4.2 Managing Cookies

You can control cookies through your browser settings. Links: Chrome, Firefox, Safari, Edge.

4.3 Do Not Track. Our Site does not currently respond to DNT signals, but you can manage tracking through cookie and browser settings.

4.4 Where You Came From

When you first visit Jobeyze, we store a small cookie called jz_src in your browser for 90 days. It records the name of the website that sent you to us (for example, “linkedin.com”), or none if you typed our address yourself; any campaign labels in the link you used (for example, a label saying the link came from one of our LinkedIn posts); the Jobeyze page you first arrived on; and the date. If you come back later from another website or link, we also note that most recent source.

If you create a Jobeyze account, we save these details with your account once, so that we can see which websites and posts bring people to Jobeyze and decide where to focus our outreach.

This cookie does not contain your name, your email address, your IP address, the full address of the page you came from, or anything you type into our forms. It is encrypted, only Jobeyze can read it, and we do not sell or share what it records. You can delete it or block cookies in your browser settings at any time (see 4.2); the Site works fully without it — we simply won’t know how you found us.

4.5 Your Choice About Analytics

The first time you visit, a short notice lets you decline analytics cookies (Google Tag Manager and Google Analytics). If you do not decline, we take that as your agreement. If you press “Decline”, those tools stop on that page and are not loaded again in your browser (a visit to the page you were on may already have been counted before you declined); we remember your choice for one year with a small cookie called jz_consent. To change your choice, clear your cookies for jobeyze.ca and the notice will appear again. The traffic-source cookie described in 4.4 is not affected by this choice.

5. How We Share Your Information

We do not sell your personal information. We may share in these limited circumstances:

• Service Providers: Trusted vendors performing services on our behalf (Stripe for payments, Google Analytics, cloud hosting, email delivery). They are contractually obligated to protect your data.
• Legal Requirements: When required by law, court order, or to protect rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice before your information becomes subject to a different policy.
• With Your Consent: When you have given explicit consent.
• Aggregate Data: Anonymized, non-identifiable data for research and benchmarking.

Employers whose jobs match your profile

If you have a candidate account, an employer who posts a job on Jobeyze may see your name in a short list of candidates whose profiles match that job, with how well your profile fits it (a percentage) and up to three of the job’s listed skills that your profile also names, and may invite you to apply, even if you have not applied. The employer does not see your email address, phone number, résumé, photo or work permission, and sees this only on their own job posting. If you apply, the employer receives the information you choose to send with your application.

You can turn this off at any time under Settings & privacy in your Jobeyze dashboard. Once it is off, your name stops appearing in employers’ lists within five minutes, and employers can no longer send you new invitations to apply.

Billing and tax information

If you purchase a paid plan, our payment processor (Stripe) collects your billing address at checkout. We require this because Canadian sales tax (GST/HST) must be calculated from the address you provide, not from your location or IP address. Stripe processes this information on our behalf in the United States; we do not store your full payment card details on our servers. You can review or update your billing details at any time through the billing portal in your account.

6. Data Retention

We retain personal information only as long as necessary for the purposes collected.

When no longer required, we securely delete or anonymize personal information.

7. Data Security

We implement appropriate measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Role-based access controls on a need-to-know basis
• Regular security assessments and vulnerability testing
• Continuous infrastructure monitoring and intrusion detection
• Secure software development practices
• Employee security awareness training

No method of transmission or storage is 100% secure. You are responsible for maintaining the security of your account credentials.

8. International Data Transfers

Your information is stored and processed on servers located in the United States. Third-party providers we use — including payment processing, analytics, hosting and email delivery — may also store or process data outside Canada.

When data is transferred outside Canada, we ensure appropriate safeguards are in place as required by PIPEDA, including contractual obligations for comparable protection.

9. Your Privacy Rights

Under PIPEDA, you have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Withdraw Consent: Withdraw consent to collection, use, or disclosure at any time, subject to legal or contractual restrictions.
• Deletion: Request deletion of your personal information, subject to our legal retention obligations.
• Complain: File a complaint with the Office of the Privacy Commissioner of Canada (OPC).

To exercise these rights, contact support@jobeyze.ca. We will respond within 30 days as required by PIPEDA.

For EU residents: If GDPR applies to you, you may also have the right to data portability, restriction of processing, and the right to object. Contact us to discuss your specific rights.

10. Children’s Privacy

Our Services are not directed to children under 18 and we do not knowingly collect their personal information. If we learn we have collected information from a child, we will delete it promptly. Contact support@jobeyze.ca if you believe a child has provided information to us.

11. Social Media and Third-Party Logins

Our Services may allow registration via social media accounts (Facebook, Google, Twitter). If you use social login, we may collect information the platform makes available (name, email, profile picture).

Your use of social media logins is subject to those platforms’ privacy policies.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. A link does not constitute an endorsement.

13. Data Breach Notification

In the event of a breach creating a real risk of significant harm, we will:

• Notify affected individuals as soon as feasible
• Report the breach to the Office of the Privacy Commissioner of Canada as required by PIPEDA
• Maintain records of all breaches of security safeguards
• Take reasonable steps to mitigate effects and prevent future occurrences

14. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date indicates the most recent revision. We will provide notice of material changes by posting the updated policy and, where appropriate, sending email notification. Continued use constitutes acceptance.

15. Contact Us

If you have questions, wish to exercise your privacy rights, or want to make a complaint:

You may also contact the Office of the Privacy Commissioner of Canada:

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