The Applications Management Support Specialist is a technologist responsible for overseeing the secure and efficient operation and administration of the Refinery control systems applications and information networks. This role is critically essential to enabling and supporting numerous groups to complete their duties for HSE critical tasks such as asset management and equipment monitoring. This role is responsible for ensuring enabling business critical information is secure, available and maintained at the highest integrity level to allow corporate strategic planning to occur. This role requires extreme specialized skill and knowledge to develop, implement and monitor fully customized application environments and ensure their continual peak performance and operation. This role is responsible for operating and maintaining the refining process optimization and enhancement tools and development environment. The Applications Management Support Specialist II is also charged with ensuring End-user License agreement (EULA) and licensing agreements are followed to maintain compliance for the software environment and is responsible for aligning and maintaining backup strategies to ensure compliance with recovery and business continuity standards to ensure business continuity in the event of an incident.

What We Offer

Work Environment - Work and grow within Canada?۪s largest Refinery, with strong safety culture, access to a fitness facility, an onsite medical team, and a caf̩???

Competitive Compensation - Including an annual bonus plan and pension plan???

Flexible Benefits Plan ??? in effect from day one and offers three levels of coverage to select from to meet your unique, personal needs.

Paid Vacation - Plus an annual option to purchase additional vacation, too

Wellness Support ??? With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program???

Opportunity to give back to some amazing causes in our community - Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities

• Develop recommendations for design changes, improvements and optimization of operations and services to support growth, reliability, automation and functional enhancements to ensure proper and efficient operations of control system applications and administration of the domain policy for safe and controlled operations.
• Lead upgrades as approved via Management of Change (MOC) process by executing work, managing vendor interface, oversee testing and coordinating installations
• Own the technical interface with third party vendors providing liaison between Irving Oil and vendors to advocate for Irving Oil in application management requirements. Collaborate with groups across the refinery to understand requirements and translate them to actionable initiatives.
• Develop and deploy cyber security enhancements and strengthen configurations as well as monitor and manage patching and validation methods to satisfy policies and best practices
• Configure and maintain automation systems databases and repositories. Ensure plant historian data is being collected and stored for archival use and analysis
• Coordinate data interfacing through communication servers and services to enable 3rd party applications to perform their functions
• Develop and operate backup mechanisms to satisfy the requirements of the identified targets and requirements and ensure validation, testing and duplication practices satisfy policy and best practices
• Develop a reliability plan to manage and evolve the life cycle of systems to ensure peak performance and migration to future technology practices and timely investments to ensure proper operation. Perform required PM?۪s (Preventive Maintenance) to ensure disruption free operation and recommend optimizations for system performance and overall operations. Verify and maintain compliance with EULA (End-user license agreement) software licensing agreements.
  
  

Your Skills

• Attention to detail
• Ability to work in a fast-paced environment with strong attention to detail
• Excellent time management skills
• Self-starter, ability to multitask, proven ability to effectively contribute in a collaborative team environment.
• Strong troubleshooting and critical thinking skills.
• Must be able to quickly shift focus based on needs of the operation.
  
  

Your Experience

• NBSCETT PTech Certification is an asset
• 5-10 years of related experience including 5 years industrial environment (refining preferred)
  
  

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that?۪s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone?۪s responsibility.

In a world increasingly engaged in taking action on global issues of climate change, social justice and good corporate governance, our organization has an important role to play. We are committed to being part of the solution, in providing the safe and reliable energy that people need, while taking concrete steps to evolve our business for the future - for our people, our customers and our communities, today and tomorrow.

Please take a look at our Sustainability Report to learn more about our commitment to our communities, and our planet.

Job Requirements - Work Experience

Information Technology

Job Requirements - Education

Undergraduate