Food and Beverage Manager

Job Description

Hyatt Place Moncton is looking to hire a Food and Beverage Supervisor to join the team!

The Food and Beverage Supervisor oversees all aspects of the food and beverage operations within the hotel, including catering set-ups, teardowns, and service as well as overseeing the bar and food service in the Placery outlet.

Duties:

• Approach all encounters with guests and colleagues in a friendly, service-oriented manner
• Maintain constant communication with guests and respond appropriately to ensure guest satisfaction
• Remain alert of complaints and or/unsatisfied guests and respond appropriately to ensure guest satisfaction
• Coordinate with other departments to arrange for the delivery of requested services
• Maintain constant contact with catering and kitchen staff to ensure complete effective communication between food production and food service
• Ensure all functions are set and staff is prepared and organized before the required time on BEO
• Inspect table place settings, including table linen, china, glass, silverware and condiments for correct placement and ensure that each element is clean, undamaged, and attractive
• Ensure proper setting of buffet tables and other food service tables
• Arrange for and ensure a proper sequence of service for each event
• Supervise clearing and post-function cleanup and garbage removal
• Maintain clean and orderly back areas, pre-function areas and storage areas as well as the kitchen
• Assure that all china, glassware, silverware, linen, etc. are returned to their proper location after each event. The Bar and liquor are counted and recorded and put away properly
• Supervise the handling, storage, and security of all catering and outlet services, equipment and d̩cor
• Assist with staff training programs. Follow all Health and Safety protocols as outlined for the food and beverage areas
• Conduct communication briefings before functions as well as the outlet to build rapport and ensure associates are well informed
• Review scheduling and labour needs to meet the guest needs as well as maximize efficiency in catering, kitchen and outlet
• Work with line cooks to ensure appropriate inventories are stocked including food (breakfast offering), non-food and beverages used in all food and beverage areas
• Work with the Events/Sales Manager(s) to ensure the quality and accuracy of set-ups within all catering rooms

Qualifications:

• Previous banquet and restaurant service experience is a MUST
• Previous supervisory experience a strong asset
• A true desire to satisfy the needs of others in a fast-paced environment
• Basic computer proficiency: email, MS Excel, Word, Outlook and Shift 7
• Working knowledge of point of sale and timekeeping system
• Cash handling abilities; basic math skills including significant number manipulation
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon events and business requirements
• Good verbal and written communication skills
• Must have a flexible schedule, be highly motivated and quality driven
• Detail oriented yet able to excel while multi-tasking
• Able to accept responsibilities and lead by example
• Team player
• Able to carry/pick up to 50 lbs

Candidates must be legally entitled to work in Canada.

If this sounds like the job for you, submit your resume today!

We thank all applicants for their interest, however, only those selected for an interview will be contacted directly.

Corey Craig Group is committed to equal employment opportunities and providing accommodation for individuals with disabilities. We do not discriminate on the basis of race, colour, religion, sex, national origin, age, disability, or any other protected status in our hiring process. We value diversity and inclusion and strive to create a work environment that is accessible and welcoming to all qualified applicants and employees.

If you require accommodation for a disability during any part of the application or interview process, please let us know. We will work with you to ensure that you have the necessary support and resources to participate fully in our hiring process. Your privacy and confidentiality will be respected, and your request for accommodation will not affect your employment opportunities with us.

Job Types: Full-time, Permanent

Salary: From $15.25 per hour

Benefits:

• Dental care
• Discounted or free food
• Extended health care
• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Weekends as needed

Supplemental pay types:

• Overtime pay
• Tips

Application question(s):

• Please do not apply if you do not have a valid work permit and not currently residing in the Greater Moncton Area, New Brunswick. Applications from outside New Brunswick, Canada will not be processed.

Experience:

• Customer service: 1 year (required)
• Bartending/Serving: 1 year (required)

Language:

• French (required)
• English (required)

Work Location: In person