Signal Hill Campus Operations, Conference and Event Services

(One-year Contractual Position - Part-time/Call-In)

The Office of Signal Hill Campus Operations, Conference and Event Services (SHC Ops/CES) at Memorial University is responsible for the Emera Innovation Exchange Conference Centre, the Johnson Geo Centre event spaces, venues on St. John's Campus, and for the provision of event, meeting, and conference-related services for Memorial's St. John's Campus (SJC) and Signal Hill Campus (SHC).

SHC Ops/CES is looking for one or more friendly, organized, and energetic individuals to assist our events team to oversee the successful execution of evening and weekend academic, corporate, and private (e.g. weddings, showers, birthdays) events at our various venues. Reporting to the Director, SHC Operations, Conference Services and Events, and managed by our Event Coordinators, the successful applicant will work as part of a highly collaborative team at Memorial University's Signal Hill Campus to help achieve the vision that our clients have of their perfect event.

This is a part-time, call-in position, working primarily during evenings and weekends, and represents a perfect opportunity for someone looking to supplement their current income with something hands-on and fun and/or looking to enter and gain experience in the event industry.

Responsibilities

Responsibilities for this position include: acting as the on-site supervisor of assigned events on behalf of SHC Ops/CES; ensuring that each supervised event is well executed to meet the vision of the client; overseeing SHC Ops/CES on-site student staff; acting as the main on-site venue/event contact and support for the client, vendors, and guests; greeting clients and guests to the venue; wayfinding and directions; assisting with event set-up and tear-down; unlocking and locking venues; maintaining event schedules; on-site audio-visual/technical support; answering questions and providing event-specific support where possible; troubleshooting and problem-solving any last-minute challenges or concerns; tracking event ideas, issues, or feedback and communicating to Event Coordinators; attending pre-event meetings and/or rehearsals if necessary; and other event-related duties as required. This is a position of high responsibility as it will serve as the supervising person in charge of the venue and effective on-site execution of the event on behalf of SHC Ops/CES.

Qualifications

Professional experience (1-2 years) within the hospitality, wedding/events, or customer service industries, or equivalent, is required. Completion of a high school diploma or completion of a program relevant to the industries outlined above is also required. The ideal candidate will have strong skills in communication, customer service, problem-solving, conflict management, organization, attention to detail, and time management. This position will require availability to work evenings and weekends and may require long hours, being on one's feet for long periods; and the ability to move furniture and equipment. The following traits are considered assets: creativity, quick thinking, multi-tasking, initiative, high energy, a sense of humor, and the ability to pivot in response to the unexpected. Experience leading or assisting with online meetings or events is considered an asset.

SALARY $26.56 - $31.15 per hour (Non-Bargaining)

CLOSING DATE February 1, 2024 by 5:00 p.m. NST

COMPETITION NO. MUN02606

Please note that we will ONLY accept applications for this position through our website https://www.mun.ca/hr/careers/

All qualified candidates are encouraged to apply; however, preference will be given to applicants who are legally entitled to work in Canada. Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women, people of any sexual orientation, gender identity, or gender expression; Indigenous peoples; visible minorities and racialized people; and people with disabilities.

The personal information requested in your application is collected under the authority of the Memorial University Act (RSNL 1990 c M-7) for the purpose of identifying and recruiting candidates; assessing applicant qualifications; and maintaining records pertaining to the administration of employment with Memorial University of Newfoundland.

If you are a successful candidate, this information will form part of your permanent employment record and will be used for other activities related to the employment process. This information may be disclosed to government departments and agencies as legally required; and to third party service providers, as necessary to administer programs and activities.

If you have any questions about the collection, use and disclosure of the information on this form, please contact MyHR, Department of Human Resources, at myhr@mun.ca.

Please be advised that we are unable to provide updates on current competitions.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.