Hotel Receptionist

Job Description

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries or requests
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with empathy and professionalism
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area

Qualifications:
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Multilingual abilities are a plus
- Strong phone etiquette and the ability to handle multiple phone lines
- Proficient in using hotel reservation systems and other relevant software
- Ability to handle cash transactions accurately
- Attention to detail and the ability to multitask effectively

If you are passionate about providing exceptional guest service and have the necessary qualifications, we would love to hear from you. Join our team as a Hotel Receptionist and be part of creating memorable experiences for our guests.

Job Types: Full-time, Part-time

Benefits:

• Dental care
• Extended health care
• On-site parking

Ability to Commute:

• Bathurst, NB E2A 7B7 (required)

Work Location: In person