Support Worker

Job Description

The Community Support Worker works within a multi-disciplinary team to provide prevention, assessment, referral, counselling, crisis support, and follow-up services to individuals and family members affected by sexual assault/abuse. This Full Time role provides support, advocacy and education to individuals and families by facilitating and coordinating access to counselling and support services, and supporting the daily operations of the Client Support and Community Outreach programs.This position operates from the office location in Bonnyville, providing significant outreach to communities such as Cold Lake, Lac La Biche, St. Paul and other rural and/or remote locations including Métis and First Nations communities. PRIMARY RESPONSIBILITIES: Support the daily operation of Client Service programs Respond to client needs (walk-ins, crisis calls) at the Bonnyville Office Provide individual support for clients including crisis intervention, system navigation, advocacy, supportive counselling, and RCMP and court accompaniment Work in conjunction with community stakeholders to support service delivery Support clients and families towards self-efficacy and personal wellness by providing information on the impact of trauma, affirming their resilience and promoting thoughtful informed decision-making Assist with referrals to and accessing appropriate community resources Establish and maintain effective partnerships with agencies and professionals in both the public and private sectors, in order to supplement and enhance client service provision Assist with special projects and other duties as assigned by the supervisor QUALIFICATIONS: Post-secondary degree in Human Services field required; equivalent combination of education and experience may be considered Previous counselling experience in sexual assault preferred Minimum 2-5 years experience in the field of counselling, mental health, or social services Demonstrate ability in written and oral communication Valid driver’s license and reliable transportation Proficient in MS Office, (Outlook, Word, Excel) and case management database Detail-oriented and well organized An understanding of women’s issues, social justice advocacy, diversity and anti-oppressive practice an asset WHAT DCSC OFFERS: Competitive salary Full health benefits RRSP program Generous paid vacation time Strong focus on staff wellness and work-life balance Professional development opportunities Recruitment supported by Lakeland HR Solutions Job Type: Full-time Work Location: In person