Service Technician

Job Description

Job Posting Service Navigation Specialist Full-time - 6 month term The Canadian Mental Health Association Manitoba and Winnipeg is part of a 100-year-old nation-wide non-profit organization that promotes the mental health of Canadians and supports the resilience and recovery of people experiencing mental illness. The Opportunity We have a full-time, term position available for a Service Navigation Specialist to work within CMHA’s Huddle Broadway Program. The end date of the term will be June 28, 2024. Huddle is intended to be a one-stop-shop for youth to have ease of access to mental and physical health, addictions, financial and employment supports, culturally appropriate Indigenous counselling, supports, events, activities and opportunities to connect with their community and each other through structured educational programming, and events. This program is designed to help youth (12 – 29) reach their goals and highest potential. The Position The Service Navigation Specialist at Huddle Broadway serves as a liaison between WSD schools and Huddle services, connecting School Support Teams, families, and the wider school community. Responsibilities include supporting access to mental health services, fostering collaborative relationships, enhancing communication between Huddle and WSD, and addressing barriers to service access. This position plays a vital role in creating a supportive environment by providing resources, education, and facilitating connections within the community. Observing best practices in privacy, trauma informed approaches, person-centred care, and value alignment with CMHA Manitoba and Winnipeg. A full job description is available on request. The salary range for this position falls within Band 5 of the 2021 Collective Agreement salary scale with a starting salary of $45,869.88 for 35 hours of work per week. Hours are Monday to Friday 8:30-4:30 pm with some flexibility within all CMHA’s operational hours as needed. The Qualifications Required Post-secondary degree in a human service-related discipline (e.g., social work, counseling, psychology, community development, mental health) or related social services training, including three-year undergraduate degrees. Successful candidate must be registered in a relevant professional body (e.g., registered social worker, registered occupational therapist, registered psychiatric nurse, certified CCPA counselor). Over two years of experience in counseling, clinical service, or service navigation. Knowledge of education and health service systems, with hands-on experience working with children, youth, and families. Demonstrated ability to work collaboratively in and liaising with inclusive and diverse environments, including the education system. Experience working with families and communities using systems and/or human ecological approaches. Demonstrates a comprehensive understanding of youth mental health, mental illness, substance use, recovery, and Harm Reduction principles. Application of person-centered, recovery-oriented, and trauma-informed approaches. Strong administrative skills, including case management notation, data collection, and measuring the impact of service delivery. Displays a strong understanding and practical experience in working with diverse communities. Ability to work collaboratively within teams while also functioning independently. Applies an inclusion/anti-oppression framework, specifically tailored to 2SLGBTQIA+ youth and community services, services for youth and families of color, settlement services, and the impact of immigration on newcomer youth. Recent satisfactory criminal record check, vulnerable sector check and abuse registries. Valid driver’s license and access to a vehicle and legally entitled to work in Canada. Preferred Proficient in clinical assessment and counseling skills. Skillful in identifying, assessing, and coordinating needs. Familiarity with community resources and understanding of Psychosocial Rehabilitation principles. Effective and strong communication skills. Expresses a commitment to reconciliation and decolonizing practices. Total Rewards CMHA offers an inclusive and respectful culture along with paid leaves for vacation, illness, bereavement, and mental health. A flexible working environment, supporting work life balance, with paid extended health, dental, employee assistance programming and life insurance benefits. A defined benefits pension plan is equally cost shared between CMHA and the employee, long term disability is 100% employee paid, when eligible. There is annual, budgeted support for professional development as well as vehicle registration upgrades. Employees enjoy 12 paid general (statutory) holidays per year as well as a paid closure between December 24 that noon up to and including January 1st. The Process Please submit your resume and a cover letter by January 29, 2024 , indicating Competition Number 23-123 to careers@cmhawpg.mb.ca CMHA will respond to requests for reasonable accommodations throughout the selection process. Please connect if you require any accommodations. CMHA, Manitoba and Winnipeg is committed to our workforce reflecting the diversity of the communities within which we work. As such, we encourage applications from persons with disabilities, members of visible minorities, First Nations, Inuit, and Métis people, people of all sexual orientations and genders, and others who may contribute to the diversity of our staff. Personal experience with mental illness and or addiction, either through self or a loved one, is an asset. Job Types: Full-time, Fixed term contract Salary: From $45,869.88 per year Schedule: Monday to Friday Application question(s): Do you have a valid driver’s license and access to a vehicle? Are you a registered in a relevant professional body (e.g., registered social worker, registered occupational therapist, registered psychiatric nurse, certified CCPA counselor) Do you have hands-on experience working with children, youth, and families? Education: Bachelor's Degree (preferred) Experience: counseling, clinical service, or service navigation: 2 years (preferred) Ability to Commute: Winnipeg, MB R3C 1B8 (preferred) Work Location: In person Application deadline: 2024-01-29