Guest Services Specialist

Date: 2024-11-22 01:17:50

Guest Services Specialist

Job Description

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

The Guest Services Specialist Is Responsible For The Following

Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community
Must possess advanced computer skills
Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.

This role is hospitality-focused and critical to support a positive experience for each guest.

Required

specific skills include:

self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.
Must successfully complete OLC training modules as assigned within 12 months.
Required Experience is 1 year Related field and 2 years Customer Service.

BayCare Offers a Competitive Total Reward Package Including

Benefits (Health, Dental, Vision)
Paid time off
Tuition reimbursement
401k match and additional yearly contribution
Yearly performance appraisals and team award bonus
Community discounts and more
AND the chance to be part of an amazing team and a great place to work!

Experience

Minimum Qualifications:

1 year Related field and 2 years Customer Service.

Education

HS Graduate or Equivalent GED required
Associate's Degree preferred
Health science specialization preferred

Facility:

St. Joseph's Women's

Location: Tampa, FL

Status: Part Time

Shift Hours: Varies

Weekend Work: Every

On Call: No

How often will this team member be working remotely? Never

Equal Opportunity Employer Veterans/Disabled