General Manager

Job Description

Position: General manager - financial, communications and other business services (NOC 00012) Company: The International Grill Inc o/a OL'BERTA Job details Location(s): Bay A5 2409 16 Street, Didsbury, AB T0M 0W0 Suite 200, 1822 10 Ave SW, Calgary, AB T3C 0J8 Salary: 90.00 hourly / 35 hours per Week Terms of employment: Permanent employment Full time Day, Early Morning, Evening, Morning, Night, On Call, Overtime, Shift, Weekend Start date: Starts as soon as possible Vacancies: 1 vacancy Overview Languages English Education · Master's degree Experience 3 years to less than 5 years Responsibilities Tasks · Oversee and manage all aspects of the restaurant's daily operations. · Develop and implement operational policies, procedures, and standards to ensure efficiency and consistency. · Prepare and manage the restaurant's budget, including revenue, expenses, and profit margins. · Monitor financial performance and make adjustments as needed to meet financial goals. · Recruit, hire, train, and supervise restaurant staff, including servers, kitchen staff, and support personnel. · Create and maintain staff schedules, ensuring adequate coverage during peak hours. · Conduct performance evaluations and provide feedback to staff members. · Address employee issues and resolve conflicts. · Ensure high-quality customer service and satisfaction. · Handle customer complaints and concerns, striving to resolve them in a timely and effective manner. · Train staff in customer service best practices. · Collaborate with chefs and kitchen staff to develop and update menus. · Monitor food quality, portion control, and presentation to maintain high culinary standards. · Manage inventory and food costs to optimize profitability. · Enforce health and safety regulations and maintain a safe dining environment. · Ensure staff is trained in food safety procedures and compliance. · Address any health or safety issues promptly. · Develop and execute marketing strategies to attract and retain customers. · Organize special events, promotions, and marketing campaigns. · Maintain an active online presence and manage restaurant's social media accounts. · Negotiate contracts and agreements with suppliers and vendors. · Manage relationships with food and beverage suppliers to ensure timely deliveries and quality products. · Maintain accurate records of inventory levels and order supplies as needed. · Minimize waste and control costs through efficient inventory management. · Prepare regular financial reports for the restaurant's owners or stakeholders. · Analyze financial data and make recommendations for improving profitability. · Ensure compliance with all relevant laws and regulations, including labor laws, health codes, and licensing requirements. · Develop and execute long-term business strategies to ensure the restaurant's growth and sustainability. · Build and maintain positive relationships with regular customers and seek feedback for continuous improvement. · Participate in community events and initiatives to enhance the restaurant's reputation and community involvement. · Provide leadership and direction to the restaurant team, fostering a positive and productive work environment. · Invest in staff development and training to improve skills and job satisfaction. Supervision · 11-15 people Experience and specialization Computer and technology knowledge · MS Office Area of work experience · Management Additional information Work conditions and physical capabilities · Fast-paced environment · Work under pressure · Tight deadlines · Attention to detail · Large workload Personal suitability · Accurate · Efficient interpersonal skills · Excellent oral communication · Excellent written communication · Judgement · Organized Employment groups : This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities Who can apply to this job? Only apply to this job if: · You are a Canadian citizen, a permanent or a temporary resident of Canada. · You have a valid Canadian work permit. If you are not authorized to work in Canada, do not apply. The employer will not respond to your application. How to apply By email: kimberly@olberta.com Job Type: Full-time Salary: $90.00 per hour Expected hours: 35 per week Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Evening shift Monday to Friday Night shift Overtime Weekends as needed Education: Bachelor's Degree (preferred) Ability to Commute: Didsbury, AB T0M 0A2 (required) Ability to Relocate: Didsbury, AB T0M 0A2: Relocate before starting work (required) Work Location: In person