Direct Sales Representative

Job Description

Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications and exclusive locally produced programming on Eastlink Community TV.
We embrace diversity, inclusion, equity and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.
Eastlink is presently seeking a Direct Sales Specialist to join our growing Consumer Sales team in Halifax, Nova Scotia.
This brand new role was created to ignite and sustain growth in our direct sales channels. Our fast-paced and high performing team is right at the forefront of innovation and Eastlink’s customer growth strategy. This role focuses on not only team growth but personal growth as we develop sales the skills for our channels that we support. The successful candidate will be customer experienced focused, and a champion in Eastlink products and culture to the field.
Are you passionate about being attentive to details, giving exceptional communication, have on the fly decision making and problem solving abilities then this role could be perfect for you!

The Direct Sales Specialist will:

• Be responsible for operationally supporting sales teams in Multi-Dwelling (MDU), the Fast Connect Sales Program, Door to Door and our Direct Sales Contractors.
• Organize market strategies for Door to door and Direct Sales Contractors and administer the national planning calendar.
• Manage payroll expenditures to all direct sales teams.
• Developing and delivering raining and sales information to the direct sales teams
• Occasionally travel to our regional offices to do hand’s on sessions with the teams

What we offer:

• A competitive salary with an annual general wage increase and growth share bonus
• Paid time-off package with 18 days of vacation and personal days for our full-time team members
• A comprehensive benefits plan that offers coverage for many different services along with an employer matched pension plan
• Employee discounts on Eastlink’s innovative products and services
• Employee referral bonus when your referral is successfully hired
• The opportunity to work with leading edge technology in a progressive business, and participate in training to stay abreast with current technology
• Potential to grow your career in a multi-functional company
• A chance to work with a locally owned and operated company that is constantly evolving and will provide the support for someone who is passionate about developing their career with Eastlink

Qualifications

• 2 years experience in customers sales, retention or equivalent role at Eastlink
• Experience fielding a wide variety of questions from clients
• Computer competency in a Window application with knowledge of Word, Excel, Internet and Email
• Intermediate to advanced knowledge of CSG and Mind
• High energy self starter; must be able to take on initiatives with minimal guidance and be comfortable working as an individual and as part of a team
• Access to a vehicle when necessary
• Working location is Hybrid model from 6080 Young Tower Halifax
• Periodic travel to regional offices

Why Choose Eastlink?
Eastlink operates in a culture of continuous improvement through listening, learning and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.
Get your career started with us and stay with us, your journey begins here!