Customer Service Coordinator - Dollard Des Ormeaux

Job Description

Are you currently looking for a Customer Service Coordinator opportunity in Dollard Des Ormeaux? Do you have experience in customer service, looking for a challenge, and an awesome opportunity to learn and grow with a great company? If so, this company in the food industry could be a great fit for you and we would love to discuss the opportunity with you.AdvantagesHours: 8 AM to 5 PM Monday to Thursday (Friday Summer finish at 1 PM) (Friday winter finish at 3 PM)Location: Dollard-des-OrmeauxFull Health/Dental benefits paid for 100% by employer after the probationary periodCompetitive SalaryBonus plan (Individual performance / Company)Brand new beautiful head officeFree onsite parkingSubsidize gym membershipWeekly fresh fruit program in officeOutdoor patio for lunches and events2 weeks’ vacationOpportunities for internal advancementAnnual company outings fully paid by the companyWork for a team-oriented, creative, and innovative companyRegular internal social events and celebrationsLeader within their industry with consistent growthHybrid work from home arrangementsResponsibilitiesPrimary point of contact for customers with regards to receipt of Purchase Orders, and any related follow ups to ensure on-time deliveries in full. Is responsible for strategic accounts that require additional operational focus/attention.Act as a liaison between the Sales team, suppliers, and customers.Administrative support:Responsible for all order entry in SAP.Responsible for sending SO’s and PO’s.Responsible for New item master data creation submissions.Responsible for issuing and sending Credit and Debit notes.Keep internal records updated.Operational support:Oversee the entire process from the time a sale is made, until final delivery.Monitor customer shipments via reports, and external platforms.Send customer schedules and regular updates.Coordinate with internal departments, service providers, and suppliers to ensure on-time deliveries in full.Troubleshoot all customer questions, concerns or complaints, and involve necessary parties.Build and maintain business relationship with customers by providing prompt and accurate service so as to promote customer loyalty.QualificationsGood interpersonal skillsGreat written communication styleAbility to multitaskAbility to work alone and in a teamHave good sense of judgmentOrganizedSolution orientedWork well under pressureAbility to meet deadlinesSummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn https://www.linkedin.com/in/sean-lynch-370492126/ https://www.linkedin.com/in/brandon-freger-ba340392/ https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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