For a description of key terms used on CRA job notices, go to Definitions for job seekers.

About The Job

The CRA is committed to providing an inclusive and barrier-free work environment with a diverse workforce that reflects the Canadians we serve. It starts with the hiring process. To find out more about the CRA's actions in support of Employment Equity (EE), diversity and inclusion (DI), and read testimonials from our employees and executives, please visit the following CRA web sites: Employment equity, diversity and inclusion and Our workforce testimonials - Canada.ca.

We encourage you to complete the EEDI Staffing questionnaire as part of your application if you wish to be considered for appointments using the EE and/or DI staffing requirement in this process. Also, ensure that you have provided consent in the EEDI staffing questionnaire for your EEDI information to be used for screening or selection. If you do not complete the questionnaire, you will not be considered for any appointments using the EE and/or DI staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.

Come work for the CRA, one of Canada's top employers!

The CRA strives to offer employees a variety of flexible work arrangements to help them achieve work-life balance.

CRA's National EE Staffing Strategy strives to eliminate gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments over six months made through this process.

Below are examples of some of the positions that may be staffed along with a brief summary of their duties.

• Electronic Data Capture (EDC) Operator (SP01)
• Keys information from returns and other source documents.
• Uses bar-code reader to electronically capture data from returns.
• Verifies, edits, and corrects captured data
• Provides technical support to team members for the electronic data capture of returns and other source documents.
• General Duties Clerk (SP01 & SP02)
• Screens, sorts, files, retrieves and maintains various information relating to taxpayer or benefit recipient records and files.
• Maintains and updates computerized and/or manual inventory control systems.
• Conducts searches for misplaced files and documents.
• Receive, sort and distribute incoming and outgoing mail.
• Receive and re-direct incoming calls and messages to appropriate staff.
• Examiner & Document Processing Clerk (SP02)
• Analyzes and assesses the information and/or documentation received from taxpayers and/or their representatives, takes the appropriate action in order to complete assessment or reassessment of the returns and, in some cases, processes accounting documents.
• Communicates with taxpayers and/or internal clients orally and/or in writing to obtain additional information or documentation in order to take measures to complete their returns or claims or to explain changes made to their returns or claims.
• Imaging Technology Clerk (SP02)
• Sorts, dresses and prepares large volumes of seized documents for the scanning process.
• Scans documents using high-end scanners to capture an electronic image of each document and produce a research tool customized to the needs of the investigator.
• Reassembles documents to their original state
• Performs quality control reviews at the various stages of the imaging process.
• Mail and General Services Technician (SP02)
• Operates material handling equipment and lifts.
• Carries or moves items up to 30 kg in weight.
• Dismantles, moves, and constructs office enclosures and performs basic maintenance.
  

Various Linguistic Profiles

English Essential, Bilingual Imperative (BBC/BBC)

Intention Of The Staffing Process

The pool established from the staffing process may be used to staff similar positions. One or more pools may be created from this staffing process.

Salary Ranges

SP01 positions: $45,869 to $50,636

SP02 positions: $52,595 to $58,053

In the case of candidates previously terminated or rejected on probation from positions within the CRA, please note that additional verifications will be conducted. Based on the reasons for termination or rejection, an applicant may not be considered further in the staffing process/considered for appointment, as they may be deemed to not meet one or more of the staffing requirements.

To apply

Who Can Apply

Persons living in Canada and Canadian citizens living abroad

AND eligible veterans and Canadian Forces members

AND individuals with preferred status who live or work within the general rule of minimum distance of the position(s) being staffed.

Qualified members and former members of the Canadian Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defense.

Preference for appointment will be given to veterans, Canadian citizens and permanent residents.

It is important to note that successful candidates for these positions will be required to physically work on-site at the locations indicated above. Virtual reporting opportunities are not available, at this time.

Please note that this process will be used to staff positions in Summerside, PEI. If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process, as well as any relocation costs if you receive an offer of employment from this process.

Essential Staffing Requirements

To be eligible, you will need to meet the following requirements.

Education

• Successful completion of a secondary school diploma or CRA-approved alternatives* *Minimum education standard webpage
  
  

Candidates are encouraged to submit their online application, and all required documents as soon as possible as the closing date and time on this notice of job opportunity may change.

Required: Please ensure you have uploaded your proof of education in the Education Section of your candidate profile.

Candidates with foreign education credentials must have their education confirmed by a recognized credential assessment service, at the time of application. If they do not have their foreign education confirmed prior to the assessment stage they will be screened out of the process. Please visit the Canadian Information Centre of International Credentials website at http://www.cicic.ca/ Note: Any applicable fees are the responsibility of the candidate.

Experience

No Experience Required.

Note: You are not required to have previous work experience to apply. However, experience relevant to the position being staffed may be considered. For this purpose, we would require a current resume to your Candidate Profile outlining your work history and experience.

Required: Please add your resume to your application prior to submitting your application. Failure to do so will mean your application will be screened out of the process.

Assessment

If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation, and we encourage you to ask for it. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.

Each request will be individually reviewed. You will be asked to provide information regarding your limitations to be reviewed by a trained assessment accommodation advisor. If needed, professional documentation may be requested to determine the appropriate accommodation measures. All information will be kept confidential.

For examples of assessment accommodations, please visit: Accommodation during an assessment as a candidate.

Minimum And Essential

The minimum and essential staffing requirements indicated below will be assessed during the process and may be used to identify candidates for positions. Asset staffing requirements may also be assessed during the staffing process and may be used to identify candidates for positions. You will be notified in advance of any asset requirements to be evaluated.

• Korn Ferry cognitive abilities, and behavioural competencies – Korn Ferry Unsupervised Internet Test
• Second Language Evaluation (for bilingual positions only)
  
  

Asset

• EPSI – Alphanumerical Data Entry Test (specific to positions that require data entry)
• Interview – Organizational Skills/Oral Communication
• Reference Check on Dependability
• Employment Equity
• Budgetary considerations
• Duration of appointment
• Interview
• Oral Communication
• Start Date
  
  

Assessments may occur at any time after applications are submitted. You are expected to check your Candidate Profile periodically to review correspondence related to this process.

We may limit the number of candidates to be considered further in this staffing process by using a top-down approach to select candidates with the best results achieved on assessments conducted within this process.

Conditions of employment

• Reliability/Security
• Willingness to work overtime
• Willingness to travel
• Valid Driver's license or personal mobility to a degree normally associated with the possession of a driver's license
• Willingness to work on evenings and/or on weekends
• Capacity to regularly lift objects weighing up to (insert weight and unit of measurement – 5 to 20kg )
• Willingness to take and successfully complete training
• Willingness to work shifts or a flexible schedule (including weekends and statutory holidays)
  
  

Please note that some positions that will be staffed as part of this staffing process may require the frequent lifting and transportation of boxes or other materials weighing 5-20 kg. In order for your application to be considered, you may need to demonstrate your ability to meet this requirement. Candidates who are unable to do so may be selected for positions that do not include this requirement.

Further conditions of employment may be determined at the time of appointment.

Want to know more?

We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.

CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.

Information regarding the status of your application will be communicated via the candidate profile on the CRA Careers site. We strongly encourage you to verify the email address attached to your profile and to check your messages regularly for any updates.