Service Advisor
Job Description
The Opportunity
Volkswagen Moncton is hiring for a
Service Advisor.
The Service Advisor's role is to provide an excellent customer experience to our customers. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Volkswagen brand.
If you enjoy building relationships with people and you like to provide value-added services by selling, then this position is for you!
Work With Us
Volkswagen Moncton is committed to investing in our employees through training programs and a great work environment, plus:
- Competitive Wages
- Group Benefits Plan including health, dental, vision, life insurance, and disability that begin on your 1st day
- Pension Plan
- Employee discounts on cars and furniture
- Career growth and continuous development
- Respectful and cohesive working environment with strong company values
Responsibilities
- Schedule service work in the service department
- Discuss the required or recommended services for a vehicle, with the customer
- Gather information on the vehicle's condition from the Service Technicians, and advise the customer on recommended or urgently required services
- Explaining the benefits and the potential outcomes of postponing repairs to customers
- Other duties may be assigned as necessary
Qualifications
- Previous experience in customer service or sales is preferred
- Has good computer skills and an aptitude to learn new software
- Bilingual in English and French is an asset
- High school diploma or GED required
- Strong interpersonal and customer service skills
- Likes helping people
- Good work ethic
- Must have a valid driver's license & clean driver's abstract
Other Benefits:
Be an early applicant