A career as a Banking Advisor at National
Bank is a versatile and varied role that allows you to live your ambitions and
have a positive impact on your own life as well as the lives of your clients
and colleagues. You’ll adopt a friendly approach, listen actively and offer a
people-centric experience for branch clients.

Your job :

• Greet clients and
  answer questions.
• Help clients use our
  banking applications and ABMs.
• Listen to clients’
  needs and resolve situations that may be complex.
• Give advice and offer
  transaction solutions for Personal Banking clients.
• Demonstrate the
  ability to build lasting business relationships.
• Ensure client satisfaction and engagement.
• Refer your clients to
  your specialist colleagues for their specific needs.
• Ensure adherence to
  compliance and risk management rules.

Your team:

The branch is open one evening per week. A
number of work schedules are possible and will vary depending on team
availability. This position reports to the Customer service Branch Manager or
the Branch Manager. Every day, you will work with a team of a experts
specialized in investment, credit, mortgage financing and more.  

Our team values passionate people and bold
ideas. We work together to ensure our clients reach their goals and colleagues
do what they love. We rely on our colleagues to share knowledge and help each
other. 

After gaining the necessary experience in
your role as a Banking Advisor, many options will be available to you. For
example, you could advance in the same role, get promoted or move to another
region or branch. We offer many career opportunities and encourage internal
mobility.

Our training programs use on-the-job learning
to help you master your role. You can access personalized training content on
such topics as banking solutions and the advisory approach to support your
ongoing learning. You’ll also have access to colleagues with a wide range
of expertise, experience and backgrounds to enrich all aspects of your
development.

Prerequisites :

• Hold a college diploma
  (DEC) or equivalent
• Customer service
  experience, inclusive attitude and openness to diversity
• Positive attitude and empathy
  for clients
• Interest in technology
  and skilled in sharing knowledge
• Discipline, commitment
  to teamwork and eagerness to learn
• Ability to adapt to
  different situations

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to
help promote your wellbeing and that of your family.

• Health and wellness program, including many options


• Flexible group insurance


• Generous pension plan


• Employee Share Ownership Plan


• Employee and Family Assistance Program


• Preferential banking services


• Initiatives promoting community involvement


• Telemedicine service


• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs
and those of your family. 

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We
actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing
communication is encouraged.

We're putting people first:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.  
Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments.
We offer a barrier-free workplace that is accessible to all employees. 

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know
during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Ready to live your ambitions?