Park Manager

Department of Tourism, Heritage and Culture

Open Competition

Permanent

Mount Carleton Provincial Park

Who We Are

We invite you to join the Mount Carleton Provincial Park Team! Mount Carleton is one of the largest natural sites in New Brunswick, located in the north-west of the province.

A picturesque blend of Acadian forests and mountain peaks, Mount Carleton contains over 17, 000 hectares of wilderness waiting for today's explorers.

A provincial park since 1970, containing the highest peak in the Maritimes, a part of the Appalachian Mountains, including hiking trails, camping, fishing, and a designated Dark Sky Preserve are all part of what awaits you.

What You Will Do

Reporting to the Executive Director of Parks and Capital, you will be responsible for the day-to-day management and operations of Mount Carleton. Your duties and responsibilities will include:

• Developing and implementing operations plans
• Providing overall leadership and guidance to a team responsible for the operations of Mount Carleton to ensure exceptional client experience and service delivery
• Overseeing all day-to-day operations and maintenance of the site, including food and beverage services, accommodations and hospitality services, guiding services and customer service
• Developing and maintaining relationships with key stakeholders throughout the community
• Developing and maintaining relationships with critical stakeholders
  
  

In collaboration with Tourism, Heritage and Culture at head office, you will also assist with the following duties:

• Managing human resources including staffing, scheduling, recruiting, training, conflict resolution, collective agreement administration and performance management
• Developing capital maintenance budgets and managing capital maintenance projects and strategic initiatives
• Directing all aspects of the visitor experience and dealing with issues escalated for resolution
• Overseeing and directing special events and programming within the park
• Managing relationships with third-party contractors, associations, organizations, and neighboring communities and municipalities
  
  

Work Environment

• Office location: Main entrance, Mount Carleton Provincial Park
• Regular work hours are 36.25 per week, including holidays, evenings and weekends as required
• Some travel throughout the province
  
  

Who You Are

You are experienced in successfully operating a hospitality, food and beverage property and maintaining its financial viability while exceeding client expectations. You have knowledge and experience in the outdoor sector. You demonstrate strong leadership with your team and can work remotely with minimal supervision. You also possess strong interpersonal, communication skills and are self-motivated.

Skills

Your skills and interests are just as important as your area of study. We are looking for diverse backgrounds that bring a combination of the following:

Need to have

• A University degree and a minimum of five (5) years of related work experience which includes two (2) years of hospitality, food and beverage management experience; or a post-secondary diploma of two (2) years in Business Administration, Hospitality and Tourism, Parks and Recreation or a related field and a minimum of seven (7) years of related work experience which includes two (2) years of management experience
• Considerable experience in using Microsoft Office 365 software and applications
• Considerable experience and knowledge in the Outdoor experience sector
• Valid Class 5 driver's license as issued by the Province of New Brunswick
• An equivalent combination of education, training and experience may be considered
• Written and spoken competence in English and in French is required
  
  

Nice to have

• Experience in the tourism industry
• Experience in marketing and developing experiences
• Experience in developing community partnerships and initiatives
• Knowledge of the history of Mount Carleton Provincial Park
  
  

Wage

$2,402.00 to $3,355.00 bi-weekly (Pay Band 5)

What can GNB offer you?

• Comprehensive benefits package and the Public Service Shared Risk Pension Plan
• Opportunities for career growth, professional development and training
• Free access to Employee and Family Assistance Program (EFAP) and services
• 1 paid Volunteer Day per year to give back to your community
• 1.25 days/month of paid vacation
  
  

How To Apply

We encourage applicants to apply on-line, by e-mail to thchumres@gnb.ca or by mail at the following address indicating competition number R18-2023/2024-122. This competition may be used to fill future vacancies at the same level.

Department of Tourism, Heritage and Culture

Human Resource Branch

Marysville Place, 4th floor

P.O. Box 6000, Fredericton, NB E3B 5H1

(506) 453-3115

This competition will remain open until the position is filled.

We thank all those who apply, however, only those selected for further consideration will be contacted.

• A Criminal Record Check and Vulnerable Sector Check is required prior to appointment
  
  

Equal Opportunity Employer

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of our communities in which we live and serve. We encourage and support applications from Aboriginals, persons with disabilities, and members of visible minority groups. Candidates registered with the Equal Employment Opportunity Program and veterans, who are among the most qualified, will be given preference at the time of selection.

Check out what it is like to work at the Government of New Brunswick, where we are working together as One Team One GNB to improve the lives of New Brunswickers every day!