Position: Cisco Network Analyst - Contract

About Compugen
Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.

If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.

Responsibilities:

• Provide prompt, effective day-to-day support, accurately identify and resolve issues, and perform controlled and timely incident resolution all while making client satisfaction a top priority.
• Planning, design, and implementation of the network infrastructure. including routing, switching, wireless, security and monitoring.
• Patching of all network devices and configuration backup and archive.
• Monitor and manage network performance and availability, including but not limited to troubleshooting and resolving network connectivity and performance issues.
• Experience with SolarWinds, Manage-engine or equivalent network monitoring solutions
• Good understanding of highly available architecture and experience supporting mission-critical services.
• Network related technology support and IT Service Desk ticket resolution within stipulated SLAs.
• Develop & maintain the corporate network disaster recovery plan and failover efforts.
• Vendor liaison for hardware and software maintenance, quotes, and SLAs.
• Proactively monitor network performance. Create standard operating procedures & escalation processes for alarms & security events relating to Network Services.
• Develop & maintain the corporate network disaster recovery plan and failover efforts.
• Troubleshoot system/network issues and provide Root Cause Analysis (RCA) working effectivity with partners and while collaborating with other IT streams.
• Test and deploy necessary fixes and system/network upgrades in collaboration with IT partners and OEM.

Requirements

• Develop and manage complex projects related to network infrastructure.
• 5+ year of experience in routing and switching technologies.
• 5+ years experience in installing, configuring, and managing Cisco L2&3 switches 3850, N9K etc.
• 5+ years experience in Meraki L2&3 switch installation, administration, and management.
• 5+ years experience with Meraki wireless solutions and access points.
• Experience with Cisco ISE for access control policy platform.
• Extensive Experience with Palo Alto Firewalls.
• Extensive Experience with SD-WAN Velo Cloud deployment & administration.
• Experience with network virtualization using VMware NSX-T solution.
• Experience with Voice Technologies, Cisco Unified Call Manager, Nortel MC1000 Avaya IP Office (VoIP, SIP Trunk).
• 5+ years experience in wireless network with WLAN controller 5508/9908 and Meraki access points management.
• Knowledge of networking protocols such as OSPF, BGP, VTP, TCP/IP, DNS, DHCP, LAN/WAN, and VPN design.
• Extensive experience with F5 Load balancer for evenly traffic distribution across multiple nodes.
• Experience with network segmentation for UAT, DEV and production traffics.
• LAN, WAN support and troubleshooting experience.

Consistent with our commitments to equity and diversity, we actively recruit women, visible minorities, aboriginal people and persons with disabilities. We also provide employment accommodation upon request to current employees and to applicants during the recruitment process. We comply with human rights codes in all jurisdictions where we operate and aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.

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