Systems Integration Specialist

Job Description

ATTENTION IT PROFESSIONALS!! The Ontario Financing Authority (OFA) has an exciting opportunity for a talented Systems Integrator to support data centre operations and infrastructure management within the OFA, borrowing and debt management agency for the Province of Ontario. The role will provide the successful candidate with hands on experience over a diverse IT service catalog that will also grow skills with a strong focus on IT project delivery within the Strategic Corporate Services Division. Why join our team? You will be a valued member in a highly engaging team environment in charge of an enterprise level in-house managed IT infrastructure. This is not your typical siloe'd IT desk job, mentality or working environment. Our highly passionate and engaging team is open-minded, energetic and focused. We thrive on technology and welcome challenges. In our division we value innovation and encourage the personal and professional growth of our team members. What the OFA can offer you? We are committed to our core values of respect, innovation, teamwork and accountability. We strive to foster a respectful, inclusive and supportive workplace while working in a dynamic, fast-paced environment Learning and development opportunities to support your technical advancement and career growth A workspace designed to support intentional collaboration Note: This position is located at the address listed on the job advertisement, however hybrid and flexible work arrangements are available OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions. Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service. We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation. What can I expect to do in this role? As a Systems Integrator you will: Plan, lead, coordinate and evaluate highly specialized projects, including Digital Modernization, to cover any aspect of systems administration including: performing critical evaluations and develop recommendations, managing technical change, installation, configuration, maintenance and tuning, and troubleshooting and resolving incidents across on premise and Cloud technology Provide senior expertise in the research, evaluation, cost/benefit and options analysis, specifications and acquisition of software, hardware, and IT technology Design and implement infrastructure and solutions for server upgrades, consolidation and virtualization, email, mobility, secure remote access and other internet working requirements Update or create new documentation including design, architecture, build and test documentation Analyze technical issues and resolve problems with senior technology staff and vendor specialists Monitor all I&IT systems in order to identify or recognize production problems both proactively and reactively Provide authoritative advice to all stakeholders throughout the full life cycle of multiple systems platforms. Provide expertise on current and emerging IIT trends, operational methods and technologies, including hardware platforms, software, networks, databases, applications common business systems, technology infrastructure and operational services, testing and implementation methodology to determine and select options for complex platform solutions development for complex integrated environments. Support risk management principles and best practices to anticipate and understand the potential for risk in system failure/critical incidents; to develop risk management strategies and protocols; to mitigate and minimize risk; and to lead resolution of critical incidents when they occur. Lead Agency program priorities, business operations, OPS IIT solutions, standards, processes and strategies, disaster recovery planning and contingency testing, and technology trends to direct the resolution of analysis and design challenges, define project scope, ensure project compliance and system integration, and ensure that critical business objectives are met. Possess knowledge of project methodology and project management skills to provide project planning and leadership on concurrent organization initiatives. Possess good oral and written communications to lead complex client, vendor and stakeholder consultations; provide authoritative and persuasive technical advice; maintain effective internal and multi-jurisdictional client relationships; prepare and present complex technical information and recommendation to technical and non- technical audiences, including senior management, clients and other stakeholders. How do I qualify? Mandatory These positions may require the incumbent to be on call. Technical Knowledge and Skills: experience in Cloud services, migrations and integrations experience building, deploying, managing and supporting a large highly available enterprise server and infrastructure across multiple geographical sites ability to forecast demand on infrastructure services and performance, develop and implement infrastructure design to optimize performance, and review and recommend infrastructure upgrades and changes understanding of multi-platform, multi-operating system, multi-site interconnection and integration issues, network technologies, security issues, data recovery, communication protocols, desktop technologies and associated operating systems understanding of leading-edge technologies, technology developments (trends and new products) and design criteria knowledge of IP networking concepts, TCP/IP addressing concepts/design, DNS, HTTP(S), TLS, SSL, FTP, DNS, DHCP and other protocols knowledge of Information Technology Infrastructure Library (ITIL) and change management methodologies, is an asset experience developing technical documentation knowledge of inter-networking design and experience in implementation of server and desktop environments using Microsoft Exchange, SQL, IIS, Enterprise Backup solutions, and storage solutions (SAN, NAS) knowledge of server and desktop virtualization technologies, clustering, partitioning and experience providing system administration backup and recovery technologies and procedure experience providing authoritative expert technical leadership to the design, maintenance and deployment of major complex enterprise system platforms including setting technical direction, developing technology plans, technical standards, and providing technical oversight throughout the design and development stages knowledge of complex highly integrated systems platforms including Windows client and server Operating systems, Microsoft SQL Server, Exchange, SharePoint, Exchange, Team Foundation Server, and others knowledge of and experience with several of the following technologies: VMWare virtualization, Active Directory, Clustering, Group Policy, Certificate Services, Citrix, VPN and secure remote access, web-based, off-the-shelf applications knowledge of storage technologies, hi- availability technologies, cloud technologies, and technology developments (trends and new products) knowledge of current and emerging I&IT trends, security and contingency principles, operational methods and technologies (i.e. hardware platforms, software, networks, databases, applications common business systems, technology infrastructure and operational services, testing and implementation methodology) Analytical and Problem Solving Skills: you can evaluate next generation solutions based on technology, risk and business value, and make recommendations of new technologies, trends, methodologies and concepts you can lead and conduct research on new technology developments, assess and evaluate needs ability to identify problems and gaps in I&IT system technical specifications, documentation, configuration and services to propose and deliver innovative solutions identify root cause, determine and resolve technical malfunctions and recommend solutions• able to assess ongoing system platform performance, identifying necessary changes/improvements, and overseeing implementation to sustain platform performance understanding of security best practices for technology design, development, deployment and operation of critical infrastructure ability to identify and assess the impacts of new solutions or enhancements on existing services and infrastructure for performance, sustainability and robustness in a client server environment ability to analyze technical quality of systems design; and ensure consistency and compliance of business solutions knowledge of risk management principles and best practices to anticipate and understand the potential for risk in system failure/critical incidents ability to ensure the configuration and security best practices for technology design, development, deployment and operation, for I&IT solutions and application platforms. Leadership and Project Management Skills: ability to lead and mentor a project team of technical staff effective time and project management skills to work effectively under pressure, organize work, and collaborate with a team on tasks and assignments to meet deadlines knowledge of project management principles for ITIL implementation in multiple phases of the project life cycle Communication and Interpersonal Skills: you can establish effective working relationships in a team environment and operative with minimal supervision you can effectively collaborate, articulate and communicate with team members, vendors, stakeholders and a wide variety of decision makers written communication skills to write and contribute to technical documentation for application, network and application procedures and protocols, operating procedures/instructions, project plans, technical research reports, technical training materials and standards recommendations presentation skills, to convey technical information, convincing explanations, options and recommendations for diverse internal and external technical audiences Additional Information Address: 1 English Temporary, duration up to 18 months, 1 Dundas St W, Toronto, Toronto Region, Criminal Record Check Compensation Group: Excluded Understanding the job ad - definitions Schedule: 6 Category: Information Technology Posted on: Tuesday, January 2, 2024 Note: This competition may be used to create an eligibility list to fill upcoming opportunities. In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position. Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential. Less qualified applicants may be considered on an underfill basis. C-FI-208254/23 How to apply: You must apply online by visiting ontario.ca/careers. You must enter the job id number in the Job ID search field to locate the job ad. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us. Read the job description to make sure you understand this job. OPS employees are required to quote their WIN EMPLOYEE ID number when applying. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours. All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment. Remember: The deadline to apply is Tuesday, January 16, 2024 11:59 pm EST . Late applications will not be accepted. We thank you for your interest. Only those selected for further screening or an interview will be contacted. The Ontario Public Service is an inclusive employer. Accommodation is available under the Ontario's Human Rights Code http://www.ohrc.on.ca/en/ontario-human-rights-code .