Lodge Supervisor

Job Description

The Business When you choose a career with Keyton, you will be empowered to lead with heart in everything that you do. Keyton is a place where we prioritise wellbeing, value kindness and respect everyone’s story. It is a place where you can proudly bring your full self to work every day. Where you can put ambition into action, and focus on making a difference to people’s lives. The Role An exciting opportunity has become available for a Lodge Supervisor to join Abervale in Grovedale. Surrounded by more than 25 acres of lush gardens, yet enviably located close to shopping centres and restaurants, this village is highly sought by retirees looking to enjoy a laid-back, elegant lifestyle. Reporting to the Village Manager, your key accountabilities in this role will include: Supporting the day-to-day operations of the serviced apartments at Abervale Village Plan and run fun activities with our 24 residents to promote connectiveness and wellbeing Proactively checking in with the residents and be an efficient problem solver Work with chef to assist with daily lunch service in the dining room, cleaning up afterwards Administrative work as directed Logging maintenance requests as needed for the serviced apartments Respond to any incident call outs for the entire village Permanent Full Time – Monday to Friday, 9AM-5PM Having a vibrant people-centric focus will see you thrive in this role, as will: Exceptional communication and interpersonal skills Excellent customer service skills Excellent computer literacy – including the Microsoft Office Suite An ability to balance different priorities and manage day-to-day expectations for the residents and their families Willingness to learn and professionally develop, along with a proactive and can-do attitude. Strong people management and problem solving skills and the ability to lead by example Experience with budgeting (desirable) Level 2 First Aid Certificate & CPR Certificate - or be willing to obtain Ideal for those from a Customer Service, Property or Hospitality management background Benefits Bonus scheme + competitive salary 18 weeks paid parental leave for primary carers 4x extra Wellbeing days off per year on top of the 4 weeks annual leave entitlements Christmas period shut down and no work required on public holidays Career development and growth opportunities Salary sacrificing, discounted health insurance, annual vaccinations and skin checks Health & Wellbeing Program Unmind mental wellbeing app access Training and working with a supportive and fun team Community Day, Volunteer leave and purchased leave What do we do? Our purpose is to create places where communities thrive not only for our customers but importantly for our employees. We do this through creating safe, secure, and connected independent living communities where residents have the choice and opportunity to pursue active and social lifestyles, close to essential amenities and services. We may have a new name and brand, but we are not new to the sector. Keyton holds an ideal market position with an estimated growth from 13,500 to 20,000 retirement living residences. Join our team and support our growth as the nation's premier creator, owner, and operator of vibrant purpose-built communities for independent seniors. We are passionate about what we do - and we are always leading with heart. It's time to unlock your future with Keyton. Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of April-October, with supporting documentation prior to joining. We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.