LATAM IT Consultant
Job Description
Location: Peru Employee Level: Individual Contributor Career Level: Mid-Level What You Need: 3+ years’ experience in implementation projects or system support Bachelor's degree or above, ideally in a STEM or business subject Fluency (written and spoken) in both English and Spanish (mandatory) Experience working in client-facing environments Strong communication skills to support frequent customer contact High level of self-organization, problem solving ability, proactivity, and attention to detail Excellent analytical skills An aptitude for IT and interest in SW solutions Ability to multi-task and prioritize tasks with competing deadlines Exhibits strong teamwork and interpersonal skills Ability to quickly understand new SW solutions Willingness to travel Ability to work independently on a client site Experience in technical consulting, business process analysis, and / or testing Understanding of software development lifecycle Proficiency in Project Management Software Tools, Microsoft Office Suite, CRM tools Background in SW Development or Business / Solution Analysis (desirable) Experience with software or operations in the logistics or petroleum supply chain industry (desirable) Experience working in a project team About the Job: Successful candidates would be joining the Logistics consultancy team, working in a team to implement logistics management software projects. This role requires a candidate to develop both an understanding of the business processes and applied technical skills, and assistance in both these areas will be provided via training and mentoring. Our consultants work closely with the client’s business and technical teams to implement software solutions and processes, including, among others, requirements clarifications, configuration, testing and user training. Furthermore, the Consultant serves as an alignment point between the client and development teams in the area of requirements analysis. What You’ll Do: Provide solution consultation, customer solution demonstrations, business needs and goals clarification, high-level requirements gathering and clarifications, etc. Contribute to the creation of the Statement of Work document in terms of scope & requirements clarification, effort estimates etc. Lead requirements definition and specification discussions with the client as part of the requirement analysis to ensure understanding of the requested functionality and drive the necessary documentation as input to the SW development team Define, analyze, specify, document, and manage (functional / non-functional) requirements Drive close alignments with the product and development teams and contribute to solution design and its continuous improvement Provide architecture and integration consultation Understand overall technical aspects of PDI’s software, including application architecture and infrastructure Application configuration Ensure alignment of the internal and external technical teams involved in the implementation Provide solution support and issue analysis / clarification during UAT, Go-Live, and post-implementation as necessary Manage and execute System & Integration Testing (e.g., test plans, test execution, issue analysis & verification, etc.) Troubleshooting implementation issues and resolution verification Provide User Training Apply industry best practices, methodologies, tools, and standards Actively contribute to the continuous improvement of requirements analysis, testing and training processes and tools Increase knowledge and experience to become a subject matter expert in PDI products and services, and their application in a business environment Why PDI Technologies? PDI Technologies, Inc. resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with their customers. We offer: Comprehensive benefits package including health, dental, and vision coverage effective immediately Fully flexible remote work environment Matching Group Retirement Savings Plan PTO effective immediately
Quarterly self-investment allowance for personal and professional development, health and wellness, entertainment, travel, charitable giving, tech, travel, etc. Strong culture that values authenticity, trust, curiosity, and diversity of thought
Our Commitment to Diversity, Inclusion & Belonging At PDI Technologies, diversity is embraced. We are committed to cultivating an environment that is safe, welcoming, and inclusive for all individuals. PDI Technologies is an Equal Opportunity Employer. We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
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