Instructor, Guest Services Representative

Job Description

Established in 1976, the Saskatchewan Indian Institute of Technologies (SIIT) is a First Nation governed post-secondary institution. Recognized under provincial legislation, the Institute has been conferred authority to grant certificates and diplomas. SIIT welcomes over 2400 students into our urban and community programs annually as well as serving over 6000 clients through our nine Career Centres across the province. The Saskatchewan Indian Institute of Technologies is playing a significant role in Saskatchewan's economic future. You can contribute to that success while building your career.The SIIT Trades and Industrial department is offering a program that prepares participants for entry level employment in hotel operations and a potential for apprenticeship in the guest services trade.ResponsibilitiesAs the educational leader in the classroom, the Guests Services Representative Applied Certificate Instructor will be responsible for delivering SIIT programs with the purpose of promoting student success. This position is to organize and implement instructional activities which create a learning environment that guides and provides the greatest opportunity for student success. This position will positively promote and create an environment that demonstrates SIIT's vision, mission, and mandate. These include the following broad range of accountabilities:Deliver course content related to hotel operations and the guest services tradeCoordinate and supervise student practicumsComplete all course-required materials including attendance records and course evaluationsUse appropriate methods of evaluating and recording student progress within set time framesEnsure a positive, diverse and inclusive work and learning environmentAdhere to and promote academic regulations and SIIT policies and proceduresMaintain classroom discipline and, if necessary, recommend action to applicable supervisor regarding student behavior, including formal student disciplinary actionMake recommendations to modify course objectives, course outlines, curriculum and evaluation proceduresRequired Competencies: Flexible & Adaptable; Effective Communication; Relationship Building; Results Oriented; Student Focus; Communication (Instructional); Knowledge & Expertise; TeamworkRequired Qualifications and Experience: Certified Hotel General Manager (CHGM) (Canadian Tourism Human Resource Council), or equivalent hotel and restaurant management diploma is considered an asset. Journeyperson in the Guest Services Trade with an understanding of tourism trade processes in Saskatchewan would be essential. Service Best or Service Best Management Training Certification (STEC/ Tourism Saskatchewan), Workplace Trainer Certification (STEC/ Tourism Saskatchewan), Experience in the facilitation of training in guest services occupations and workplace essentials (Emerit) are all considered assets to this position. An understanding of adult learning theories and principles is considered an asset. For success in this position the candidate will have Hotel management experience, and a genuine commitment to help students learn and succeed is required. Prior teaching experience is preferred. A demonstrated knowledge of First Nations Culture and current issues is an asset.Contract Dates: February 27, 2024 to May 24, 2024

Other Benefits:

Be an early applicant