Guest Service Agent

Job Description

Position Title: Front Of House (Outdoor Noon Performance)

As part of our Guest Services team, these staff ensure all our patrons’ experiences at Confederation Centre of the Arts are memorable ones. Front of House Staff for outdoor performances will be responsible for all interactions with guests during performances and events at our outdoor amphitheater, including directing or assisting guests to their seats. Shifts are typically 10:30am – 1:30pm, Monday to Friday. Performances run July 2 to August 30, 2024. Applicants Must:

•Be comfortable dealing and engaging with customers

•Be comfortable working outside (weather permitting)

•Bilingualism is considered an asset for this position.

Knowledge, skills and abilities:

•Excellent verbal communication, customer service, and interpersonal skills

•Self-motivation and a positive, team-player attitude

•Ability to work independently and as part of team

•High level of personal and professional integrity and accountability

•Engaging level of enthusiasm and humour

•Ability to build and maintain relationships with customers

•Ability to adjust actions and/or plans in relation to external and influencing factors.

Posted Date: Wednesday 24, 2024 Union Jurisdiction: IATSE B906 Classification: Usher; Concessionaire The starting hourly rate is $15.25 Casual position: Part-Time hours

Confederation Centre of the Arts is committed to promoting an inclusive workplace. We encourage applications from under-represented communities including racialized persons, new Canadians, or persons with a disability. When requested, we will provide accommodations to candidates for all aspects of the recruitment and selection process.

Job Types: Part-time, Casual

Salary: From $15.25 per hour

Schedule:

• Day shift
• Night shift
• Weekends as needed

Experience:

• customer service: 1 year (preferred)

Work Location: In person