Job Description

Job Overview: As a Food Service Supervisor, you will play a vital role in our company's success by overseeing the daily operations of our food service team. You will ensure that our customers receive exceptional service and high-quality food in a timely manner. This position is essential to maintaining the satisfaction of our customers and upholding our company's reputation. 

Job Duties and Responsibilities:

• Supervise and coordinate the activities of the food service team, including servers, cooks, and other staff members.
• Train new employees and provide ongoing support to ensure they are knowledgeable about our menu items, company policies, and procedures.
• Manage inventory and order supplies to maintain proper stock levels and avoid shortages.
• Create employee schedules and assign tasks to ensure efficient functioning of the food service team.
• Maintain a clean and sanitary work environment, ensuring adherence to health and safety regulations.
• Oversee the preparation and presentation of food to ensure it meets our high standards of quality and appearance.
• Address and resolve any customer complaints or concerns in a timely and professional manner.
• Organize and participate in special events or promotions to attract and retain customers.
• Monitor and control costs, including food and labor expenses, to meet budgetary requirements.
• Conduct performance evaluations and provide feedback to employees to improve their performance.
• Prepare dining tables with clean plate ware, flatware, glasses, napkins, and decorations.