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Date: 2024-11-21 13:02:24
Dental Receptionist
Job Description
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week
- Education: College/CEGEP
- Experience: Experience an asset
- Dental assisting/assistant
- Office management and supervision
- Receptionist
- or equivalent experience
- Private sector
- Urban area
- Health care institution, facility or clinic
- Community dental clinic
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide services
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Provide emergency services
- Advise patients on health care
- Record and balance daily transactions
- Perform receptionist duties
- Manage difficult situations with customers
- Invoice patients for dental services
- Greet customers
- Provide customer service
- Establish work priorities and ensure procedures are followed and deadlines are met
- Electronic medical records
- Switchboard 25+ lines
- Electronic scheduler
- Word processing software
- Database software
- Electronic mail
- Spreadsheet
- MS Excel
- MS Word
- MS Windows
- Reservation software
- Dental
- Confidential security clearance
- Criminal record check
- Fast-paced environment
- Attention to detail
- Sitting
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Dependability
- Positive attitude
- Do you have previous experience in this field of employment?
- Dental plan
- Health care plan
- Vision care benefits
- Group insurance benefits
- Life insurance
- Other benefits
Work setting
Tasks
Computer and technology knowledge
Technical terminology
Security and safety
Work conditions and physical capabilities
Personal suitability
Screening questions
Health benefits
Long term benefits
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