Job brief
We are looking for a Restaurant Servers to take orders and deliver them to our guests while maintaining and enhancing the quality of our customer service. You will work in close collaboration with all staff and follow established food, health, and safety standards. The goal is to provide customers with a memorable experience as an enhancement to the Kingsbrae Garden experience.
Responsibilities
Prepare restaurant tables with special attention to sanitation and order
Attend to customers upon entrance
Present restaurant menus and have the ability to recommend customers select food/beverages
Take/serve orders and answer questions an upsell the menu with appropriate enhancements
Collaborate with other restaurant staff
Deal with complaints or problems with a positive attitude and solving issues during service
Issue bills and accept payment
Promote repeat guests
Opening and closing duties for the restaurant
Maintain complete knowledge of scheduled daily activities in the garden, hours of operation, and general garden knowledge
Answer restaurant telephone courteously and efficiently
Speak to guests?۪ and co-workers using clear, appropriate and professional language
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible
Engage guests in conversation regarding their visit to the gardens and the town of St. Andrews
Move and arrange tables, chairs, and settings and organize seating for groups with special needs with minimal amount of disturbance to other guests
Notify management of maintenance repair issues
Performs all other job-related duties as request
Requirements
Previous restaurant serving experience
Customer-oriented approach and positive attitude
Problem solving and decision making skills
Hands on experience in cashier duties
Excellent people skills
Responsible and trustworthy
Attention to cleanliness and safety
High school diploma; food safety training will be considered a plus;
Must be of legal age to serve alcohol
Job Types: Full-time, Seasonal
Contract length: 5 months
Salary: $14.75 per hour
Experience:
Licence/Certification:
Work Location: In person
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