Title: Bell Staff

Reports to: Front Desk Manager

Job Type: Full time Seasonal (April through October)

Location: Inverness, Nova Scotia, B0E 1N0

About Cabot Cape Breton

Located on over a mile of sandy beach along the coast of Cape Breton, Nova Scotia—and nestled between the Atlantic Ocean and the picturesque town of Inverness. Cabot Cape Breton features 46 holes of exhilarating golf and one of the best resort experiences in Canada. With two acclaimed World Top 100 courses, a 10-hole short course, 72 rooms of award-winning accommodation at Cabot Links Lodge, 19 upscale Golf Villas, 30 luxury homes, and exquisite dining in three on-site restaurants, Cabot Cape Breton is intended to excite and inspire at every turn.

We are seeking out purpose driven and passionate people who embrace Cabot’s values. Our #cabotcrew brings their unique spirit and individual character and shows up with all their heart to create a warm welcome to a magical place where remarkable memories are made.

If you join our team, you will live our values:

Confidence, Authenticity, Humility, Warmth

Position Overview

As a Bell Staff member at Cabot Cape Breton, you will play a vital role in providing exceptional guest service from the moment they arrive. Your responsibilities include warmly welcoming guests, assisting with their luggage, and escorting them to their accommodations with a friendly and professional demeanour. You will also provide information about the resort's facilities and services, ensuring guests have a smooth and enjoyable experience. Additionally, you may assist with transportation arrangements, coordinate luggage storage, and help with special requests. Your attention to detail, excellent communication skills, and willingness to go the extra mile will contribute to creating a positive first impression, setting the stage for a memorable stay at Cabot Cape Breton.

You Will Thrive In This Role If You Enjoy

• Guest Interaction: Take satisfaction in providing warm, courteous, and helpful assistance to guests, making them feel welcome and ensuring their needs are met promptly and with a smile.
• Physical Activity: Enjoy being physically active, as the role often involves lifting and carrying luggage, escorting guests to their rooms, and managing various tasks that require physical stamina.
• Detail-Oriented Tasks: Find fulfilment in paying attention to details, ensuring accurate handling of guests' belongings, and maintaining cleanliness and orderliness in designated areas.
• Local Knowledge: Have an interest in knowing about local attractions and dining options. Enjoy sharing this knowledge with guests, providing recommendations, and enhancing their overall experience.
• Team Collaboration: Thrive in a team-oriented environment, collaborating effectively with other bell staff members and hotel staff. Enjoy coordinating efforts to ensure seamless service and a positive atmosphere for guests.
  
  

Preferred Qualifications And Skills

Ability to drive automatic and standard transmission vehicles is an asset.

• Valid Class 5 driver’s license.
  
  

Requirements Of The Role You Should Be Aware Of

• Based on the nature of our business and the service we provide to our guests, to work with us, you must consent to a criminal background check as a condition of employment and an additional criminal background check every two years.
• As a seasonal resort business, you can anticipate a schedule that will involve day, evening, night, and weekend work.
• Physical requirements go here.
  
  

Our Benefits

• Access to learning & training opportunities to build your career.
• $ 10 green fees
• Complimentary Family Golf Round
• Friends and Family Rates for Golf and Lodging
• Discounts in our Retail Shops & Restaurants
• Access to our Employee Assistance Program
• Subsidized Team Housing, based on availability.
• Healthcare benefits for permanent and returning seasonal team members.
  
  

Cabot Cape Breton promotes diversity, inclusivity, and equal opportunity employment and is committed to non-discrimination on any protected basis covered under applicable law. We recognize the importance of a 50+ workforce and value all candidates solely based on their proficiency, qualifications and contributions. If you need accommodation to participate in our selection process, please contact us.

Got questions? Reach out to us at careers@cabotcapebreton.com .

To submit your application, visit cabotcapebreton.com/careers. We genuinely appreciate every application we receive, and while we value each candidate, we will only be able to contact those selected for an interview. Thank you for considering a career with us!