Admissions Assistant (Clerk PL4) [University of New Brunswick]
Job Description
Closing Date: January 23, 2024 at 4:00 PM
OFFICE OF THE REGISTRAR: ADMISSIONS UNIT
The Office of the Registrar provides front-line client service support to our academic community, current and former students as well as alumni. The Office of the Registrar is a core service unit that supports the academic mission of the university.
What We Offer
Full-time | Continuing | Fredericton | On-Campus
Standard Work Hours: Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week
Salary Range: $22.68 - 26.33 per hour
YOUR FOCUS
Reporting to the Associate Registrar, Admission Services the Clerk PL4 (Admissions Assistant - Domestic) is responsible for the management and organization of incoming application documents and data within the Domestic Undergraduate Admissions Office. This position plays an integral role in ensuring the efficient management and processing of undergraduate admission decisions.
- Import application data into the UNB student information system with a high degree of data integrity.
- Ensure accurate assignment of application documents through CRM Recruit and correct errors.
- Run regular reports to clean up data issues and monitor the error dashboard.
- Use judgment to apply admission policy/procedures to application documentation.
- Retrieve uploaded documents within the system and store them in UNB's document imaging system.
- Record transcripts to applicant files and store documents in the imaging system for detailed record-keeping.
- Make independent decisions on official documentation and contact students when required.
- Ensure the confidentiality of all documents and observe privacy policies around student files and data.
- Process all official communication to applicants. Process, edit and issue decision emails and letters.
- Cross-train and process transfer credit decisions during high volume times and leaves, as required.
- Determine internal and external transfer credits.
- Provide backup for Admissions Officers during leave and breaks and high-volume times.
- Participate in policy development/change discussions with the Domestic Admissions Office team.
- Assist with other duties, as assigned.
What You Bring
- Post-secondary diploma in a related field.
- 3 years related administrative or technical experience, preferably in a university environment.
Additional Strengths
- An undergraduate degree would be considered an asset.
- Experience with Adobe Acrobat, Entrinsik Informer, and Footprints ticketing system experience considered an asset.
- Demonstrated MS O365 skills (particularly Word, Excel, SharePoint, Teams, and Outlook).
- Experience with an enterprise information system and a CRM (i.e., CRM Recruit) technology preferred.
- Demonstrated organizational, communication (verbal & written), and task-management skills.
- Willing and able to contribute to a positive and respectful workplace environment.
- Ability to work independently, as well as part of a team.
Are you interested?
WHY CHOOSE UNB?
UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.
SECRETARIES, ACCOUNTANTS, LIBRARY ASSISTANTS AND CLERKS (SALAC)
This position is part of the UNIFOR, Local 4504 employee group and falls under the SALAC Collective Agreement.
COMMITMENT TO EQUITY, DIVERSITY & INCLUSION
The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.
We thank all who apply; however, only those selected for an interview will be contacted.
Other Benefits:
Be an early applicant