Administrative Assistant

Job Description

Position Type:

Permanent

Closing date:

2024-02-04

Medavie Health Services is a national leader in primary health care solutions, the largest contracted provider of emergency medical services in Canada and delivers care in remote communities as part of our contract with Indigenous Services Canada.

Together, with our compassionate network of 4,300 health care professionals in six provinces, we have a long history of providing innovative community paramedicine programs and delivering mobile integrated health services across the country.

Every day, our team provides high-quality patient care through ground and air ambulance services, medical communications, mobile integrated health/community paramedicine programs, 911 Public Safety, 811 Telehealth, home health care, as well as clinical training.

At Medavie Health Services Operations, our team members are dedicated to building a healthier Canada and supporting the needs of the culturally diverse communities we serve.

The Administrative Assistant position for the Mobile Mental Health program will be tasked with a variety of responsibilities that will include scheduling, payroll submission, policy management, and overall organization of information within the program.

The Administrative Assistant position will act as the key person to generate reports, analyze data, and detect trends related to the program. The incumbent will design and document workflow and make appropriate recommendations that will positively impact operational effectiveness and distribute new information to the team when it becomes available.

Duties and responsibilities:

Ensures roster information is accurate and up to date;
Review for accuracy and submit staff pay sheets to pay roll
Work closely with Payroll to resolve any pay issues in a timely manner and reconcile all payroll errors in scheduling software;
Coordinate and schedule new staff orientation, team meetings, educational courses, external education, and community meeting;
Update scheduling software data as operational needs change;
Make regular contact with and ensure any issues, problems, and/or occurrences are brought promptly to the attention of the program manger(s);
Complete special project initiatives as they arise; and
Any other duties as assigned.

Qualifications:

Post-secondary education, preferably in the Health Sciences field, or an equivalent combination of education and relevant experience;
Proven experience with scheduling and payroll;
Proficient use of Microsoft Office Suite especially spreadsheets, word processing and database software. Understanding of internet, intranet, and client/server architectures;
Proven management and accreditation process experience an asset;
Problem solver and ability to multi-task;
Possesses strong attention to detail;
Well established written and oral communication skills;
Decision maker with a creative approach to dealing with complex situations;
Work independently, are an effective team player who is highly adaptable and thrives in a fast-paced environment;
Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all;
Ability to create and edit various reports, presentations and databases;
Ability to research, navigate and monitor applicable legislation, and other governing documents.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Health Services is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

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