Account Representative

Job Description

Job Description

As an Account Representative, you will play a crucial role in our company's success by building and maintaining strong relationships with our clients. Your excellent communication and sales skills will be vital in achieving sales targets and promoting our products and services. You will be responsible for managing a portfolio of accounts and ensuring client satisfaction.

Job Duties & Responsibilities

• Build and maintain strong relationships with clients by providing exceptional customer service
• Identify and develop new business opportunities through cold calling, networking, and referrals
• Manage a portfolio of accounts and provide regular reports on sales and customer insights
• Negotiate contracts and pricing with clients to ensure profitability and long-term partnerships
• Communicate and collaborate with cross-functional teams such as sales, marketing, and operations to ensure seamless service delivery
• Stay updated on industry trends, market insights, and competitors' strategies to effectively position our products and services
• Resolve customer complaints and issues in a timely and satisfactory manner
• Meet and exceed sales targets and contribute to the overall growth and success of the company
• Maintain accurate and up-to-date records of client interactions and transactions using our CRM software
• Participate in sales meetings, training sessions, and conferences to continuously improve sales techniques and product knowledge