Date: 2024-06-15 14:40:08

Station Agent

Job Description
Reference Number :
Status :
Permanent - Part time
Job Category :
Customer Service
City :
Province :
New Brunswick
Annual Salary / Hourly Rate :
Number of positions to be filled :
Application Deadline: :
Description :
We are currently looking to hire a Station Attendant and counter sales agent for our Campbellton, Miramichi and Bathurst Stations.
People with customer service experience in the tourism, hospitality or airline industry are invited to apply!

No day is the same as a Station Attendant/counter sales agent. Schedules change according to train arrivals and departures, and tasks are varied. In a day, you’ll be able to give instructions to travelers, check tickets, help an elderly person board a car, lift large suitcases, and even drive a cart to move luggage (but don’t worry, we’ll give you training!)

Most important, you’ll have the satisfaction of helping people every day. #smilesguaranteed.

Why choose VIA Rail?
  • A more than competitive salary between $25.89 and $29.99 per hour
  • Paid training at full salary and ongoing training
  • A work uniform that’s comfortable and stylish
  • Generous compensation and benefits
  • An advantageous pension plan
  • Unlimited access to telemedicine services for you and your family
  • Many discounts and privileges on train travel for you and your family after one year of service
  • Mental health and wellness resources
  • A united, proud, and diverse team
  • Help connect people, communities, and families across Canada

What are the duties of Station Attendants in our stations?
  • Creating and modifying bookings.
  • Checking tickets.
  • Announcing and providing information on train arrivals, departures, or delays.
  • Assisting passengers with special needs.
  • Ensuring cleanliness throughout the station.
  • Handling luggage, packages, or sports equipment.
  • Working outdoors, regardless of the weather.
  • Driving motor vehicles in small spaces (training provided).

You will work at our Campbellton, Miramichi and Bathurst Stations. You need to be able work at those three Stations.

You are available to work:
  • Sunday, Wednesday, Friday - 8:00 pm to 12:00 am
  • Thursday, Saturday - 06:30 am to 10:30 am

Pleas note that working schedules may change based on operational demands, special circumstances and train delays. You must be very flexible when it comes to your work schedule and expect to work holidays as well.

You will follow a two weeks training session which must be successfully completed before obtaining the position.

You must be available April 8th in Moncton for the training
Requirements :
You are well-suited for this challenge if you:
  • have a strong ability to communicate with a smile, both in English and French
  • possess a High School Diploma
  • have a minimum of one year of customer service experience
  • possess a valid driver’s license
  • must be physically able to manipulate, on a repetitive basis, items weighing up to 23kg

Benefit from a complete and competitive salary and benefits package in a safe work environment.
Above all, you will find kindred spirit committed to teamwork and quality in the pursuit of excellence in customer service.

Come aboard and apply now!

At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.

If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.

Note that we will only contact those who are selected for an interview.

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