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Date: 2024-06-15 14:19:55

Service Advisor

Job Description
The Opportunity

Volkswagen Moncton is hiring for a Service Advisor.

The Service Advisor's role is to provide an excellent customer experience to our customers. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Volkswagen brand.

If you enjoy building relationships with people and you like to provide value-added services by selling, then this position is for you!

Work With Us

Volkswagen Moncton is committed to investing in our employees through training programs and a great work environment, plus:

  • Competitive Wages
  • Group Benefits Plan including health, dental, vision, life insurance, and disability that begin on your 1st day
  • Pension Plan
  • Employee discounts on cars and furniture
  • Career growth and continuous development
  • Respectful and cohesive working environment with strong company values

Responsibilities

  • Schedule service work in the service department
  • Discuss the required or recommended services for a vehicle, with the customer
  • Gather information on the vehicle's condition from the Service Technicians, and advise the customer on recommended or urgently required services
  • Explaining the benefits and the potential outcomes of postponing repairs to customers
  • Other duties may be assigned as necessary

Qualifications

  • Previous experience in customer service or sales is preferred
  • Has good computer skills and an aptitude to learn new software
  • Bilingual in English and French is an asset
  • High school diploma or GED required
  • Strong interpersonal and customer service skills
  • Likes helping people
  • Good work ethic
  • Must have a valid driver's license & clean driver's abstract

Other Benefits:
Be an early applicant

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