Restaurant Staff
Job Description
Internal Opportunity: Sales Manager (Association Market) Novotel Ottawa Main Responsibilities: · Researches assigned market in order to identify potential sources of business /clients within the market segment(s) assigned · Actively solicits business for assigned market through pre-planned personal sales calls, mailers, marketplaces, attendance at receptions, promotions, in person meetings, etc. · Follows up all sales activities, and logs accurately all activities · Accurately confirms all bookings, quotes and negotiates rates while adhering to hotel rate structure, credit policies and general hotel and corporate policies and procedures · Adheres to and meets quota pre-determined by the Director of Sales · Maintains client production tracking, re-acting to production drop off by re-qualifying and re-soliciting · Is in close, in-person contact with the client or group while in house in order to ensure satisfaction and also to enable re-solicitation for future business · Is constantly involved with client/consumer feedback in order to maintain product need and standard · Generates ways and means of maximization of hotel revenue in assigned market through sales strategies or any other package within the hotel (including F&B sales) · Responsible for full market knowledge as it relates to competitors, with respect to product, rate, positioning and policies · Attends trade shows/marketplaces as determined need arises · Logs sales reports to DOS, accurately outlining all sales activities · Attends all Sales Meetings · Additional duties as assigned by the Director of Sales. Requirements: ·Positive, can-do attitude and work ethic · Innovative approach - creating memorable experience ·Outstanding guest service and sales skills. · Flexible hours based on upcoming events and groups to include weekends & evenings · Minimum of 2-4 years’ sales experience ·Previous Hotel catering experience or event venue an asset ·Experience with Opera and Microsoft Word/Excel is beneficial ·Bachelor’s degree and/or Hotel Management degree ·(Written & Verbal) in English, French would be an asset Novotel is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Novotel is also committed to ensuring that each individual will have genuine, open and unhindered access to employment opportunities. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact us. Job Type: Full-time Benefits: Company events Dental care Discounted or free food Extended health care Life insurance Paid time off RRSP match Wellness program Schedule: Monday to Friday Weekends as needed Supplemental pay types: Bonus pay Education: Bachelor's Degree (preferred) Work Location: In person