Office of the Chief Information Officer

(Permanent Position)

About Memorial & The Ocio

Memorial University is a university for the province, for the world, for the future - where our greatest strengths are people and place. Memorial's Office of the Chief Information Officer (OCIO) is a dynamic place to work with a strong collaborative team. Each day the OCIO plays a critical role in supporting the strategic themes of the university including proactive programs, inspired learning, dynamic research, commitment to communities, and promotion and pride. The OCIO supports the innovative use of technology, data, and information. We do so to support collaboration and generate knowledge, for students, faculty, researchers and staff, benefiting the university and the community as a whole.

What's In It For You

Being part of a vibrant and diverse community, Memorial is situated on a beautiful campus that offers walking trails, recreation facilities, food court, coffee shops, and so much more. Our total rewards include:

Flexible work opportunities including remote work options depending on position.

A defined benefit pension plan

A comprehensive group insurance plan.

Plenty of learning and development opportunities to assist you in reaching your career goals including the ability to avail of funding for undergraduate and graduate programs.

Employee wellness initiatives such as an Employee Assistance Program, discounted membership rates at The Works (Aquarena and Field House) and an employee blood work clinic to name a few.

A progressive leave plan including annual leave, family leave, short term disability and long term disability that supports your overall well-being. We also offer summer hours, a December holiday break to rejuvenate and an expansive university holiday schedule.

Employee social functions that provide opportunities to meet and network with other Memorial team members across our campuses.

THE OPPORTUNITY

Reporting to the Manager of Networking Services via team leads, the Network Administrator is responsible for the management of the Campus Network with a significant focus on campus VoIP and campus telephone systems. This position is focused on the management of critical IT networking infrastructure as it relates to VoIP systems and associated infrastructure. Working with the various areas, this position will be responsible to carryout maintenance on these systems; work with other team members within and outside the unit to plan and carryout upgrades to systems; investigate and resolve ongoing network issues; provide technical guidance to other members of the network team and staff within and outside the OCIO. In addition, this position will be required to take a role in working with other departments to address specific needs within the VoIP environment; such as the design and creation of phone menu system and calling queues. Duties also include developing and maintaining appropriate documentation for complex IT systems; establishing the regular monitoring of all IT environmental infrastructures; working with other departmental units as part of a team to complete critical campus projects; providing recommendations for improvements or changes to existing environments; working with management to acquire and install required upgrades; consulting on new local and remote sites for ITS; engaging with members of the OCIO Security Team on cybersecurity matters; managing problem resolution via working with both internal and external groups; and performing other related duties as required.

THE IDEAL CANDIDATE

Experience (5-7 years) in an enterprise network environment with increasing levels of responsibility; graduation from university with a degree in a relevant field; or any equivalent combination of experience and training. The ideal candidate will have excellent communication skills; the ability to work as part of a team in a dynamic, fast-paced environment; a strong capacity for attention to detail; and the ability to document their work.

SALARY $65,077 - $84,355 per annum (Management and Professional)

An upscale hiring step will apply to this position (Step 12)

CLOSING DATE February 14, 2024 by 5:00 p.m. NST

COMPETITION NO. MUN02632

Please note that we will ONLY accept applications for this position through our website https://www.mun.ca/hr/careers/

All qualified candidates are encouraged to apply; however, preference will be given to applicants who are legally entitled to work in Canada. Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women, people of any sexual orientation, gender identity, or gender expression; Indigenous peoples; visible minorities and racialized people; and people with disabilities.

The personal information requested in your application is collected under the authority of the Memorial University Act (RSNL 1990 c M-7) for the purpose of identifying and recruiting candidates; assessing applicant qualifications; and maintaining records pertaining to the administration of employment with Memorial University of Newfoundland.

If you are a successful candidate, this information will form part of your permanent employment record and will be used for other activities related to the employment process. This information may be disclosed to government departments and agencies as legally required; and to third party service providers, as necessary to administer programs and activities.

If you have any questions about the collection, use and disclosure of the information on this form, please contact MyHR, Department of Human Resources, at recruitment@mun.ca.

Please be advised that we are unable to provide updates on current competitions.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.