Job Description

About Us: Pizza Pizza is a well-established and popular fast-food chain known for its delicious pizzas and excellent customer service. With a commitment to quality ingredients and exceptional dining experiences, we take pride in serving our customers the best pizza in town. As we continue to grow, we are seeking a motivated and enthusiastic Food Service Supervisor to join our team and help maintain our high standards of excellence.

Job Description: We are looking for a dedicated and experienced Food Service Supervisor to oversee the daily operations of our restaurant. The ideal candidate will have previous experience in the food service industry, strong leadership skills, and a passion for delivering exceptional customer service. As a Food Service Supervisor, you will play a key role in ensuring that our team delivers delicious food, maintains a clean and organized environment, and provides outstanding service to our valued customers.

Hours: 30 per week 

Responsibilities:

• Supervise and coordinate the activities of restaurant staff, including kitchen and front-of-house personnel
• Train new employees on company policies, procedures, and food safety standards
• Ensure compliance with health and safety regulations and maintain a clean and sanitary work environment
• Monitor food quality and presentation to meet company standards
• Assist with food preparation, cooking, and assembly during peak hours
• Manage inventory levels and order supplies as needed
• Handle customer inquiries, concerns, and complaints in a professional and timely manner
• Maintain accurate records of daily sales, inventory, and employee schedules
• Conduct regular staff meetings to communicate updates, discuss performance goals, and address any issues or concerns
• Implement strategies to increase sales, improve efficiency, and enhance customer satisfaction
• Assist with special events, promotions, and marketing initiatives as required
• Perform other duties as assigned by management

Requirements:

• High school diploma or equivalent; additional education or certification in hospitality management is an asset
• Minimum of 7 months to 1 year of experience in a supervisory role in the food service industry
• Strong leadership and interpersonal skills
• Excellent communication and customer service abilities
• Knowledge of food safety and sanitation guidelines
• Ability to work flexible hours, including evenings, weekends, and holidays
• Basic math skills and proficiency in using POS systems and computer software
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously