If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Business Manager to join our PARKLAND WEST BEDFORD team based in BEDFORD, NOVA SCOTIA.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Provides supportive resident services e.g., assisting with new resident orientation, maintaining resident business files, addressing resident account concerns, maintaining resident information system and census, fielding, and responding to general resident inquiries

• Coordinates and maintains processes for financial disbursements for the facility orders
• Works as a member of the facility management team toward the organizational, facility and departmental goals and priorities
• Works with the management team to promote communication and compliance to policies, procedures, and applicable legislation
• Assists in the management of the continuous quality improvement, quality assurance, risk management and audit activities by assuming responsibility for specific elements of each, including monthly indicator collection and analysis
• Supports the Lifestyle consultants when absence or vacancies occur
• Oversees all aspects of the Front Reception area & duties, directs administrative team members
• Coordinates learning and development as well as training opportunities for front reception team
• Promotes safety culture by continuously working safely including but not limited to identifying and reporting hazards, following safe work practices and procedures, wearing personal protective equipment, supporting others to work safely and completing safety education

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• You hold a University Degree or equivalent experience in Business Administration or similar education.

• Minimum two years’ experience in office administration.
• Experience with accounts receivable and accounts payable procedures.
• You are passionate about working with seniors and have experience working with the elderly in a seniors’ living or long-term care environment.
• Alzheimer’s Disease and other Dementia Care Course considered an asset.
• Previous management experience and experience preparing work schedules considered an asset.
• Advanced proficiency in the English language is required, proficiency in other languages considered an asset.

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you’re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.