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Date: 2024-12-22 14:26:40

24008 - Security Operator [Nova Scotia Liquor Corporation (NSLC)]

Job Description

The Security Operator is responsible for the monitoring of security equipment and platforms to identify and manage security risks associated with NSLC operations. As a primary point of contact, the Security Operator manages security information, provides advice, and dispatches appropriate responses to identified risks. The position is required to review data, collect evidence, enter data related to security incidents and responses and create reports.

This role is based out of our Security Operations Centre (93 Chain Lake Drive) which is open 24 hours. Hours of work are based on a 35-hour rotating schedule.

Responsibilities

Essential Responsibilities:

Dispatch appropriate responses to inquiries, incidents, and intelligence reported
Maintain, triage, and communicate awareness related to criminal activity, emergency incidents, and security concerns
Intake requests for service and data received at the Security Operations Center
Operate security monitoring equipment
Provide guidance to loss prevention team members working in the Retail Network, as well as Retail team members
Complete intake and triage of requests for maintenance related to security equipment
Provide protective security services for Head Office and the Distribution Center
Provide direction and advice to contracted service provider
Liaise with local frontline law enforcement related to the intake or reporting of incidents
Prepare evidence disclosure packages
Court testimony on behalf of the NSLC

Secondary Responsibilities

Provide First Aid response at Head Office and the Distribution Centre
Provide protective security services at NSLC special events
Remain current on corporate and business unit policies, practices, and procedures
Remain current related to applicable regulatory direction and security equipment deployed across the network
Demonstrate commitment to the NSLC's Values and social responsibility mandate
Demonstrate commitment to workplace health and safety
Perform other related duties as assigned

Qualifications

As a qualified candidate, you will have:

Grade 12 or equivalent
1-3 years' experience in Loss Prevention, enforcement, security and/or contact centre
Experience with the use, maintenance, or installation of security hardware
The ability to complete a Criminal Record check upon hire, or provide one issued within the past 6 months

As The Ideal Candidate, You Will Also Have

Certificate or Diploma in related field
Experience with related technology (Such as, MS Office, Video Management Systems, Record Management Systems, Call Centre Software Systems, etc)
Experience in assisting in criminal, civil, compliance investigations
Experience working in multi-unit retail, wholesale, or service environments

An alternate combination of education and experience may be considered equivalent.

Are you interested?

If you are interested in being considered for this opportunity, please apply no later than 11:59pm on February 19, 2024.