In this role, the Administrative Team Lead will:

• Also be our Director of First Impressions, ensure that every guest, regardless of whether live, via telephone or digitally, has an exceptional experience.
• Answer all inbound telephone calls, being the first point of contact for these telephone guests.
• Manage all the keys for the dealership, ensuring proper key management policies are followed and completing regular key audits.
• Managing the proper collection of accurate location guest traffic, using our Customer Relationship Management (CRM) system.
• Manage all the administrative duties for the branch. This includes, but isn't limited to: managing gas purchase orders and reconciling the monthly fuel bill, opening all mail, organizing all documentation and files as required.
• Daily ensuring that the cleanliness and appearance of the branch meets our high standards.
• Any and all other administrative and support duties as instructed by the Branch Manager.

Requirements:

• Organized
• Honest and Reliable
• Good knowledge of all Microsoft Office software (Word, Excel, Outlook)
• Exceptional Personality with a desire to make people feel amazing
• Previous office and/or customer facing service experience would be a definite asset
• Vehicle licensing/registration in Nova Scotia experience is required.

The hours for this position are Monday to Friday, 9am - 5pm and there are some optional hours possibly available on evenings and weekends. Compensation will depend on experience.