User Experience Design Intern

Job Description

428375BR Campus Program Toronto, ON January 2, 2024 Campus Role Type Internship/Co-Op and Summer Opportunities Start Date Summer Department Overview Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues, receive world class training, and be part of a community of students across TD, where you will have an impact, grow as individual and experience our culture of care. Our Co-op/Intern Programming is offered with select Co-op and Internship roles and is designed to help you better understand the TD business, build on critical career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and features: Leadership talks with key Leaders from across the organization Lunch and Learns on topics such as Innovation Diversity and Inclusion and Personal Branding and so much more At TD, we have the customer at are core. And that includes their online banking experience with us. Alongside a collaborative team of UX and UI designers, as well as supportive leaders, you’ll have opportunities to learn, grow and make a meaningful difference to our customers via their day-to-day banking needs. Job Details As a valued contributor to the Design Practice at TD, you’ll be passionate about the end user, our customer. You’ll be inquisitive about research, data, insights, so that you can logically apply them to digital solutions in the online banking domain. You’ll provide input, digest business needs, ask questions to refine solutions, and deliver UX artifacts for legendary customer experiences. Job Requirements We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter. Currently enrolled in an undergraduate degree in Design, Interaction Design, User Interface Design, Graphic Design, Design Strategy, User-Centered Design, Human-Computer Interaction, or related field Must be enrolled in an undergraduate degree with the intent of going back to school at the start of your work term (requirement of all co-op/intern positions) Business specific job requirements A passion for great design and an eagerness to learn Resourcefulness and willingness to adapt to processes to meet project needs Ability to articulate design approaches and rationales to colleagues and stakeholders Drive to collaborate, be curious, and foster collaboration Self-motivated, organized and accountable Conceptual ideation and visualization skills Eagerness to problem solve in a collaborative environment Versatility and flexibility Some experience with UX-related software packages Role will require use of the Figma application and similar design tools High visual acuity is a position requirement. Course work demonstrating a range of conceptual and UX design abilities, and how you worked with peers as part of a team Nice to Have Sketching skills Digital prototyping Experience working in a hybrid environment Additional Information Please note that this is a general posting. If you are selected for an interview, more information regarding which business group and the specific job duties will be provided. This position is a 4-month work term and will commence May 6th, 2024 – August 30th, 2024. Applications must include a transcript, cover letter (one letter-sized page or less) and a resume (maximum of 2 pages). We welcome all applications; however, we will only contact qualified candidates chosen for an interview. Thank you for your interest. TD requires employees to reside in the country where the role is located, irrespective of remote working arrangements TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change. We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training and Onboarding We’ll provide in-person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. HOURS Monday-Friday, standard business hours Company Overview Our Values At TD we’re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Making Your Well-being a Priority A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they’re more likely to do their best. Our Total Rewards Package Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. How We Work At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they’ll always have access to the TD community and experience our culture of care. Who We Are TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Inclusiveness Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. How We’re Helping Make an Impact in Communities TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. We look forward to hearing from you!