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Date: 2025-01-30 19:03:09

Technical Support Analyst

Job Description

At Cameco we understand the value of a diverse workforce and we embrace, encourage and support workplace inclusion and diversity. New ideas, perspectives, experiences, and expertise make Cameco stronger. We are committed to building a diverse workforce reflective of the communities we operate in. Our vision is to create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free from systemic barriers. support employment equity and encourage all members of underrepresented groups (i.e., women, Indigenous peoples, persons with disabilities and members of racialized groups/visible minorities) to voluntarily disclose. Cameco welcomes applicants from all backgrounds, abilities, and experiences to apply.


About Us


Key Lake, located in northern Saskatchewan, is the world’s largest high-grade uranium mill. The uranium milled at Key Lake is used for nuclear fuel products, which utilities around the world rely on to generate safe, reliable, emissions-free nuclear power. Cameco is one of the largest global providers of the uranium fuel needed to energize a clean-air world.


The Role


Reporting to the manager of IT services, you will join a high-energy, client-driven team responsible for delivering IT services to Cameco.


In this role, you will:


  • Provide maintenance and support for all desktops, software, and mobile devices at our northern Key Lake operation
  • Train users on the use of mobile devices and applications to improve their work processes
  • Provide subject matter expertise and contributions into the planning and execution of various business technology services (BTS) projects as required
  • Work a 7-day-in/7-day-out rotational schedule commuting to the site by aircraft

This is a one-year temporary staff position.


Required:

  • Diploma in information technology or in a related technical field
  • Equivalent combination of education and work experience considered.
  • Demonstrated experience providing outstanding customer service and troubleshooting skills.
  • Understanding of mobile devices, IOS and Android

Recommended:

  • Experience with Windows 10, Active Directory, Microsoft Office products, Apple, Dell, Microsoft hardware

Conditions of Employment:


  • Background Check
  • Substance Test

Cameco is proud to offer a competitive total reward package which includes:

  • Competitive compensation program with base and variable pay
  • Flexible health, drug, dental, and vision plan with a health spending and personal spending account
  • Fixed benefits including employee and dependant life, AD&D, disability benefits and paid vacation leave
  • Employee & Family Assistance Programs
  • RRSP and RPP matching program
  • Career development opportunities


Cameco is an employment equity employer and aims to achieve gender parity, and as such, preference will be given to qualified members of equity groups. We are strengthened by the diverse backgrounds of experiences and encourage applicants with various levels of expertise to apply, as equivalent combination of education and work experience are considered.


Req ID #: 39396

Posted: January 9, 2024

Posting end date: January 30, 2024
Salary Range: $72,800 - $91,000


Safety Sensitive Site


Preference will be given to Residents of Saskatchewan’s North (RSN).


The physical and psychological safety of our employee’s is a top priority at Cameco. We invite candidates to voluntarily disclose accommodation requirements, if contacted in relation to a job opportunity. Information received will be addressed confidentially and Cameco’s Workplace Inclusion and Accommodation Program document is available upon request. Successful candidates for all positions that will work at Safety Sensitive Sites or Safety Sensitive Positions must take and pass a Substance Test, which includes marijuana, as a condition of employment. Marijuana remains in a user’s system for about 30 days, so applicants who recently used marijuana recreationally should not expect to pass a substance test.



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