Jobeyze
Loading
Date: 2024-11-21 22:22:59

Technical Support Analyst

Job Description
Bayshore is looking for a Technical Support Analyst to join our amazing team. This role is the single point of contact for all first and second level escalations of branch technology issues and support.

You will have the opportunity to solve complex incident escalations and be involved with a variety of projects and tasks that contribute directly to your regional branches’ growth.

We Value Our Bayshore Employees With

  • Rewarding Careers
  • Highest industry wages for the critical work you do
  • Company sponsored Benefits (health and dental) for you and your family
  • Paid orientation and paid training
  • Efficient work schedules
  • Opportunities to grow in your career
  • Easy Access to managers who listen and support the important work you do!

Education

  • Completion of a college diploma/degree in Information Technology/Computer Science or a related field – or a combination of education, training and experience deemed equivalent.
  • Microsoft technical certifications preferred (A+, Network+, MCSA, MCSE etc.)
  • ITIL v3/v4 Foundation certificate preferred.

Experience

Minimum 2-3 years experience with IT Infrastructure and Desktop Support Services.

Skills And Abilities

  • Active Directory Knowledge, structure, and management of user accounts throughout employee’s lifecycle.
  • Knowledge and experience working with Citrix to assist and support Citrix users.
  • Experience with ticket management tools such as Remedy, Service Now etc.
  • Proficiency in Procura, and other healthcare business applications is an asset.
  • Technical knowledge and ability to support all end user hardware and software such as printing devices, mobile hardware (iPhones, Android etc.) and laptop/desktop hardware.
  • Office 365 knowledge and administration.
  • Understanding of VoIP, analog phone lines, end user security malware and anti-virus solutions.
  • Demonstrated understanding of operating systems, network technologies, firewalls, and routers.
  • Bilingualism will be considered an asset

Primary Location

NB-Saint John

Other Benefits:
Actively Hiring

Similar jobs

Vacancies Creative and Media Full-time Apply Now
Senior Technical Lead
Senior Technical Lead
University Of Manitoba Full-time 29 Nov -0001
$73,291 - $105,778 / year
Vacancies Creative and Media Full-time Apply Now
Coders - AI Training [Remote]
Coders - AI Training [Remote]
Braintrust Full-time 29 Nov -0001
Vacancies Creative and Media Full-time Apply Now
Vacancies Creative and Media Full-time Apply Now
Vacancies Creative and Media Contract Apply Now
Vacancies Creative and Media Full-time Apply Now
Java Developer With Azure
Java Developer With Azure
Diverse Lynx Contract 29 Nov -0001
Vacancies Creative and Media Contract Apply Now
Vacancies Creative and Media Full-time Apply Now
Vacancies Creative and Media Full-time Apply Now
Intermediate Proposal Writer
Intermediate Proposal Writer
Spare Full-time 29 Nov -0001
Vacancies Creative and Media Full-time Apply Now
Driving Instructor
Driving Instructor
A-One Driver Education Full-time 05 Mar 2024
$18 - $21 / hour
Vacancies Creative and Media Full-time Apply Now
Magento Developer
Magento Developer
ETeki Inc. Full-time 29 Nov -0001
Vacancies Creative and Media Full-time Apply Now
Stay Ahead of the Curve:
Subscribe to Our Newsletter for Exclusive Insights and Updates!

Help?

Jobeyze Canada