Date: 2024-12-23 08:45:46

Support Practitioner

Job Description

Title: Job Developer / Employment Support Practitioner

Reports to: Operations Manager

Position Status: Full-time, term

Salary Range: $46,000 ??? $52,000 annually

Start Date: As soon as possible

Office Locations: Sydney

Be the spark that ignites the potential in people! The YMCA of Cape Breton is looking for a dynamic self-starter to join our team as a Job Developer (JD) and Employment Support Practitioner (ESP), supporting our Nova Scotia Works Employment Services Centres.

The YMCA Experience
The YMCA of Cape Breton is one of the largest charities in Nova Scotia and a member of one of the most recognized organizations in the world. Our mission is to connect and ignite the potential in people, helping them grow and give back to our communities. Through building connections with people at all ages and stages of their lives ??? as well as the broader community ??? the YMCA of Cape Breton serves over 35 000 people annually.

Programs and services focus on empowering people of all ages and life stages to overcome barriers and rise to their full potential. These include: health, fitness and aquatics; licensed childcare; employment programs (Nova Scotia Works); youth programming and related community services. The YMCA occupies 14 program sites across Cape Breton Island.

The YMCA of Cape Breton offers a great workplace culture achieved through an environment that embraces diversity and social inclusion, values differences, celebrates achievements and supports full participation by all employees. We believe that everyone belongs! The YCB provides 200+ employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of those within our communities.

Position Summary
The YMCA of Cape Breton Nova Scotia Works (NSW) Employment Services Centres offer an integrated bundle of employment services to help Nova Scotians understand, prepare for and meet the needs of the provincial labour market. Additionally, we provide services to support employers in recruiting, managing and developing the talent they require to be more productive in the global economy.

This position is part of a multidisciplinary team of career practitioners who guide and support job seekers along their employment continuum; the position fulfills the duties of the JD and ESP:

The Job Developer is responsible for creating job opportunities for individuals who have difficulty marketing themselves to employers, also known as market perception barriers. Job Developers make a crucial link between the job seeker and the local business community. Job developers need to understand diverse client needs, prepare clients for employment, make effective client-employer matches, and maintain effective relationships with employers. Meanwhile, the Employment Support Practitioner provides an orientation to a workplace and position duties and responsibilities to multi-barriered clients who have difficulty maintaining employment for any length of time. They also act as liaison between the employer and client, if required, providing assistance and support to the client post-employment to ensure that successful attachment continues. The Employment Support Practitioner liaises with employers to identify client supports, as needed.

In support of our mandate, team and clients, this role will:

Assist job seekers who have difficulty marketing themselves to employers, connect with employers;
Research and identify companies, industries and growth sectors that are hiring in order to access job postings and uncover hidden job market opportunities;
Effectively pre-screen and match job seekers to appropriate employers;
Provide an orientation to workplace and work-related duties and responsibilities to multi-barriered clients;
Provide support to the client during the transition to employment;
Act as liaison between the employer and client, if required;
Provide assistance and support to multi-barriered clients post-employment to ensure that successful attachment continues to allow the client to sustain long term employment;
Liaise with employers to identify client supports;
Maintain accurate client files while adhering to stringent internal and professional privacy protocols;
Network with various government agencies, training institutions and service providers;
Remain abreast of funding programs, community organizations, service providers and referral agencies;
Actively participate in multi-disciplinary team meetings;
Deliver information sessions and conduct employment related workshops, as required;
Liaise with other agencies on behalf of Nova Scotia Works, participating in committees, projects or activities, when appropriate;
Participate in program and service development that is responsive to the evolving needs of clients ??? ensuring maximum effectiveness and efficiency, and;
Must be willing to cross train and assume other duties, as required.

Qualifications

Degree or post-secondary education in Human Services field or related field of study or a combination of education and work-related experience;
Advanced Microsoft Office skills - experience working with cloud computing considered an asset;
Strong organizational skills and the ability to manage multiple, competing deadlines and tasks;
Demonstrated discretion and sound judgement in the handling of confidential information;
Strong analytical skills and attention to detail in the resolution of issues, process improvement and evaluation;
High level of initiative is needed to work independently and respond to unanticipated items;
Committed to professional development and career self-management;
Strong communication and presentation skills ??? experience facilitating considered an asset, and;
Schedule flexibility to accommodate variations outside of regular business hours, as needed.

We Offer

Participation in Comprehensive Group Benefits and Pension Program
Individual & Family YMCA Membership
Strong Work Life Balance Programs (i.e. Paid Personal and Vacation Days, Flex work options)
Discounted Childcare and Camp Rates

Note: Successful candidates will be required to provide a current and satisfactory Criminal Record Check/ Vulnerable Sector Check and Child Abuse Registry Check. They will also be required to attend YMCA Child Protection Training, as well as successfully complete First Aid and CPR training.

Apply Today!

Be the welcoming face.

Be that reassuring smile.

Be the helping hand.

Be the spark that helps everyone Shine On.

Please email your cover letter and resume in one document to HR@cb.ymca.ca by 4:30 pm on Friday February 2, 2024, referencing YMCA-NSW-JDSydney.

We look forward to hearing from you!

Please note only candidates selected for an interview will be contacted.

Our organization is committed to ensuring a diverse and inclusive workforce through equitable participation of persons from diverse groups. All applicants who are members of an employment equity group are encouraged to self-identify. If you require accommodation during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation.

Job Type: Full-time

Salary: $46,000.00-$52,000.00 per year

Benefits: