Coast Tire & Auto Service Ltd. has an opening at our Fairville Blvd location for a Tire & Service Advisor. If you are a self-starter with experience in automotive and sales, we want to talk to you. Coast Tire is a leader in the tire industry and automotive aftermarket with locations throughout NB, NS and PEI. The successful candidate must be capable of working in a fast paced environment and previous experience is considered to be an asset. This is a full-time position.
Qualifications include:
· High School Diploma or experience in the field.
· Previous sales experience in a retail environment; Tire & Automotive preferred.
· Must be adaptable and possess excellent oral and communication skills.
· Must have a positive attitude and an ability to utilize multiple computer programs in an organized manner.
· Ability to prioritize multiple objectives; must be detail oriented.
· Ability to work independently and with others; a strong team player with high energy.
· Ability to provide information and recommendations to customers; based on manufacturer’s specs and technician recommendations.
· Ability to complete and file all necessary paperwork.
· Bilingualism is preferred and considered an asset, but it is not required.
Main Job Duties include:
· Communicate with customers and employees in a courteous and professional manner. (On telephone or in person)
· Prepare customer work order. Be sure to collect and input all required customer information. Assign to technician.
· Follow through with customers (beginning to end). This includes proper greeting, determining their needs, and ensuring all services are performed as per industry standard; complete customer invoice and book next service.
· Ensure that any issues found on the initial inspection sheet are explained to the customer.
· Ensure customer is always made aware of promotions and recommendations.
· Communicate accordingly with Fleet Accounts and ensure customer satisfaction
· Promote all services that Coast Tire can provide to the customer.
· Ensure that the Quality Inspection Checklist has been completed by both the technician and yourself and attach it to the work order.
· Ensure all wheel torque information has been recorded properly.
· Ensure all paperwork is filled in properly and on a timely manner. This includes Adjustment Forms, National Account Forms, etc.
· Ensure products and services are being charged out accordingly and that all recommendations have been reviewed with the customer. Maximize the opportunity with every customer.
· Follow all Coast Tire policies & procedures with regards to Operations, Sales and Health & Safety.
· Assist Manager by performing other requested tasks.
· Perform any required training.
If you are interested in working with a leader in the tire industry, please send us a copy of your resume.
We offer a full and competitive compensation package
Job Type: Full-time
Salary: $38,000.00-$42,000.00 per year
Benefits:
Flexible Language Requirement:
Schedule:
Supplemental pay types:
Work Location: In person
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