Office Manager
Job Description
Manager, Middle Office
Halifax, Canada
About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients?۪ needs.
For more information about Citco, please visit www.citco.com
About the Team & Business Line:
Fund Administration is Citco?۪s core business, and our alternative asset and accounting service is one of the industry?۪s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.
As a core member of our Middle Office team, you will be working with some of the industry?۪s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.
Your Role:
- You will lead a team within the Reconciliations, Client Service and Delivery group. The Reconciliations function is responsible for reconciling client transactions to 3rd party data, to ensure the integrity and accuracy of the records. The focus of the CS&D function is to identify and resolve issues described in the 3rd party reconciliations, to ensure that the portfolio is maintained (cash flows and security updates), and that any residual risk is captured and signed off prior to production of financial statements.
- In-depth understanding of the risks, cash flows and best practice protocols required to be able to service your clients and ensure that your team meets the SLA?۪s; the ability to build and develop the professional skill set within your team will be critical as we look to improve our service
- Lead a team of experienced and junior finance professionals, while working with colleagues across functions to service your clients
- Through the efficient allocation of staff, ensure that the team is sufficiently resourced, client deliverables are covered and overtime is minimized
- Work with staff to ensure that risk on positions and activity is managed, communicated and escalated
- Monitor the team?۪s deliverables to ensure that client SLAs are consistently met, while assisting to negotiate changes where applicable; be aware of, and ensure, that best practice protocols are consistently applied
- Be a subject matter expert on reconciliation processes and systems; well versed in financial instruments and the economics of maintaining positions (both theoretical and practical application in Aexeo)
- Assist with new business projects and act as a point of contact for clients and counterparts within Citco during the process
- Coach and develop staff to perform successfully in their current roles and develop them into management positions
About You:
- You have a Bachelor?۪s or Master?۪s level degree.
- 6+ years in Financial Services
- You have Product knowledge, Domestic, Global and OTC security markets, Fixed Income and derivative product knowledge
- Exposure to systems implementations and work flow process initiatives
- Strong customer relationship management
- Strong analytical skills
- Experience managing a team
- Excellent communication skills
- Knowledge of Hedge or Mutual Funds
- Professional accounting designation is an asset
Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.