Job Description

Nursing Unit ClerkBC Mental Health & Substance Use ServicesVancouver, BCWhat You’ll DoTranscribe to appropriate forms and process physician orders for laboratory tests, pharmacy, medications, diagnostic tests, and treatments. Organize follow-up appointments for clients by methods such as assisting the client with making appointments and determining transportation to the appointment, and coordinate appointment time with the treatment program.Complete client pre-registration, registration, and discharge on Cerner. Set up, maintain, and check patient charts to ensure test results and other pertinent information are included by integrating relevant documentation and filing material such as lab results and loose reports into relevant sections. Telephone other facilities, physician offices, and/or outside labs to request information/documentation to ensure accuracy of charts; attach documents such as laboratory and special examination reports to charts after review by authorized staff. Ensure the chart is ready for medical records upon patient discharge.Accept calls from Heartwood nursing staff regarding illness and absence from work and communicate information received to the unit and appropriate personnel; call in relief staff according to predetermined guidelines and refer problems/difficulties to the supervisor; maintain relief staff contact list information and other related records; maintain timekeeping records for Heartwood staff as required.Perform receptionist duties by greeting clients, visitors, and others; answer queries or direct them to the appropriate area or staff. Answer nursing unit telephone, take and relay messages.Perform related clerical duties such as typing, compiling, photocopying, faxing, requisitioning supplies, and maintaining related records and statistics such as demographic data, time sheets, and census information by entering data into a spreadsheet. Maintain levels of stationery and equipment, assist with keeping the supply room tidy, and organize and stock the exam room.Perform other related duties as assigned.QualificationsWhat you bringGrade 12, medical terminology and graduation from a recognized Nursing Unit Clerk program plus one year's recent related experience or an equivalent combination of education, training and experience.Skills And KnowledgeAbility to communicate effectively both verbally and in writing.Ability to deal with others effectively.Physical ability to carry out the duties of the positionAbility to keyboard 40 w.p.mAbility to organize work.Ability to operate related equipment.Ability to utilize a variety of computer software applicationsAwareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.)What We BringEvery PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.Annual statutory holidays (13) with generous vacation entitlement and accruement.PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.Job Type: Temporary Full-Time (1.00 FTE) until 28th June 2024Wage: $27.23 per hourLocation: 4500 Oak Street, Vancouver, V6H 3N1Applications will be accepted until position is filled.Hours of Work: 08:00-16:00 Monday-FridayRequisition: #157231As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.What We DoBCMental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.BCMHSUS is part of the Provincial Health Services Authority (PHSA).The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-servicesPHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.ATTN: PHSA Employees:To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.caPlease note the internal job posting will no longer be accessible after the expiry date of December 21, 2023 . If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.

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