Night Auditor

Job Description

```Duties```
- Perform night audit duties, including reviewing and reconciling daily transactions and preparing reports
- Ensure accuracy of guest accounts and resolve any discrepancies or issues
- Handle guest check-ins and check-outs during the night shift
- Provide exceptional customer service to guests, addressing their inquiries and concerns promptly and professionally
- Assist with front desk duties as needed, including answering phone calls, making reservations, and providing general information to guests
- Maintain a clean and organized front desk area

```Experience```
- Previous experience in a front desk or guest services role is preferred
- Bilingual or multilingual skills are a plus, as it may be necessary to communicate with guests in different languages
- Familiarity with phone systems and proper phone etiquette is required
- Knowledge of hotel operations and customer service principles in the hospitality industry is beneficial

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

If you are a detail-oriented individual with excellent customer service skills and the ability to work overnight shifts, we would love to hear from you. Join our team and contribute to creating a positive experience for our guests.

Job Type: Part-time

Salary: $15.25-$15.75 per hour

Expected hours: 30 – 32 per week

Benefits:

• Dental care
• Extended health care
• On-site parking

Schedule:

• Night shift
• Weekends as needed

Work Location: In person