Job Description

Job Type: Employee Duration in Months (for fixed-term jobs): 6 Job Family: Customer Service # of Open Positions: 1 Faculty/Service - Department: Facility Operations Campus: 141 Louis-Pasteur Union Affiliation: SSUO Date Posted: janvier 04, 2024 Closing Date: janvier 15, 2024 Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above Hours per week: 35 Salary Grade: SSUO Grade 06 Salary Range: $50 642,00 - $63 967,00 About the faculty/service: Facilities Facilities services are characterized by a dynamic and creative growing team where the winds of change are blowing, offering people like you opportunities to use your leadership and innovation skills to contribute to the achievement of their inspiring mission: to deliver best in class research infrastructure, reshape campus life and student experience, and provide a sustainable environment for students, researchers, teachers and community. uOttawa’s facilities encompass three main sites that are comprised of over 600,000 square meters of building space (over 6.4 million square feet), 42.5 hectares of grounds, 125 buildings and 4,500 beds in 11 residences. There are over 150 employees in Facilities, including Project Managers, Energy and Commissioning Specialists, Mechanical and Electrical Engineers, Architects, and space Planners. The facilities capital and operating expenditures are in the range of $100M for the University’s $2.0 billion assets under management. The 20-year Capital spending plan envisions $4.0 billion of new investment highlighted by uOttawa launch of project Top Shelf, a $300 million capital investment to build a new facility for the Faculty of Health Sciences at uOttawa’s River Campus, as well as a tower at the Roger Guidon campus to house uOttawa’s new Advanced Medical Research Center (AMRC). Position purpose: Reporting to the manager, conducts daily inspections of all residence areas to ensure a functional, comfortable and secure environment for all occupants. Identifies new maintenance and repair requirements, analyses work methods, and proposes ways of improving the efficacy and quality of inspections and maintenance (particularly in terms of sanitary maintenance) of the area. Completes all administrative documentation required to follow up on cases. In this role, your responsibilities will include: Inspects all areas of the residence to spot deficiencies, safety risks and elements that do not comply with residence contracts, and ensures that corrective measures are implemented according to set quality criteria. Gathers data on pre-established performance and compliance indicators, takes notes and photos to investigate and conduct well-substantiated analyses, and produces daily inspection reports. Uses the service’s software to prepare inspection notices and sends them to residents and to the sectors concerned. Communicates the results of inspections to students and to all the services concerned so that follow-up is performed as needed. Conducts additional inspections and prepares cost reports to submit to their supervisor for approval. Responds to the needs of clients (residents and all residence services) and provides on-site support to the Facilities team. Uses digital information management systems and software to generate reports, measure the state of housekeeping and damages, and send and follow up on work orders, among other tasks. What you will bring: High school diploma combined with three-to-five years’ experience in the field of residential inspections, or an equivalent combination of knowledge and professional experience. Ability to work well in a team, solve problems quickly, and perform several tasks simultaneously and manage various priorities. Organizational skills and initiative. Mastery of a Microsoft Windows environment (Word, Excel, Teams) and electronic communications tools. Experience in using Archibus or another integrated work order management system is an asset. Good critical thinking skills, and ability to perform analyses and issue recommendations. Excellent communication, interpersonal, and customer service skills Great attention to detail Self-reliance and good judgment. Bilingualism – French and English (spoken and written) Availability to work nights, weekends and during busy periods when necessary. Driver’s licence that is valid in Ontario. Key Competencies at uOttawa: Here are the required competencies for all or our employees at uOttawa: Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities. Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible. Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them. Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team. The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more. If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute. Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.