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Date: 2024-11-21 16:37:20

Inside Sales Representative

Job Description
Job description

If you are looking for a new sales and customer service opportunity, you might be interested in the Inside Sales/Customer Representative position at Roadway Traffic Supplies Ltd. They seek a highly motivated and outgoing individual to join their team and provide exceptional customer service to walk-ins and calls. It could be an excellent fit for someone who enjoys interacting with people and is passionate about delivering top-notch service.

Our work environment includes:

  • Growth opportunities
  • Casual work attire
  • Relaxed atmosphere

About Us:

ROADWAY TRAFFIC SUPPLIES Ltd. is a family-owned business that produces top-quality graphics, signage products, and accessories. As an Avery Dennison Certified Sign Fabricator, the company focuses on providing its customers with high-quality products. They are currently seeking an Inside Sales/ Customer Service representative who is a team player, motivated, reliable, and capable of performing all duties typically found in a sign shop. This is an excellent opportunity for anyone looking to work in the sign-making industry and who enjoys collaborating with others.

Are you interested in a career opportunity in the sign-making industry?

Duties and Responsibilities:

  • Customer service- friendly, polite, and timely communication with customers
  • Answer inbound calls from potential customers
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Help select the best option for each customer
  • Maintain accurate records of customer accounts, phone contact, and email correspondence
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
  • create quotes and invoices in the computer system.

Qualifications:

  • High School Diploma or equivalent required.
  • 3 years of sales in Municipalities or Construction Roadbuilders.
  • Strong communication skills, both verbal and written. Ability to multi-task in a fast-paced environment. Professional demeanor. Ability to work well under pressure. Ability to work well with others. Must be able to work in a team environment.

Compensation: Competitive base salary based on performance.

Job Types: Full-time, Part-time



Other Benefits:
Be an early applicant

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