Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

The Position:

We have an opening for a Group Relationship Specialist to join our Group & Specialty Team!

Individuals in this position will focus on growing group portfolio within BrokerLink. This will include existing group clients, as well as prospecting/net new. They will focus on client relationships, building awareness within BrokerLink nationally and insurer relationships.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• ‘Dress for your day’, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2022
  
  

What the Role Entails:

• Working with Group Branch Manager, responsible for the development, implementation, and execution of Group account relationship strategies, including marketing plans and budgets.
• Nurture Group client relationships to ensure they are solid. Provides support to key group contacts as warranted, ensures internal stakeholders are engaged and deliverables are met, and acts as a secondary resource to the stakeholder.
• Works in conjunction with the Branch Manager, National Sales Manager, and Director, employees to execute Group objectives including the identification of new groups.
• Build communication strategy to increase awareness of group within BrokerLink through things such as branch visits and NCT meetings. Effectively communicate and collaborate with the internal team to maximize sales, customer satisfaction and meet / exceed assigned objectives & targets.
• Provide ongoing training, through orientation/onboarding, special presentations, sales training and customer service to strengthen BrokerLink’s brand in the program space.
• Builds and maintains strong relationship with our insurance company partners and develop effective communication channels.
• Analyze business opportunities for groups; make recommendations to assist branch offices in the development of their specific business plan. Responsible for sales planning process and Group contract administration including quarterly administration payments (where applicable).
  
  

The Successful candidate will have:

• If you feel you have the equivalent skills, please apply*
• High School Diploma and/or Post-Secondary Education
• A valid insurance license for New Brunswick or willing to obtain same
• Industry accreditation (CAIB, CIP) would be assets
• Proficient in MS Office – Word, Excel, Outlook
• Excellent customer services skills and adept in conflict resolution
• Demonstrated ability to handle multiple priorities successfully
• Ability to thrive and be successful in a fast-paced team environment
• Strong analytical and organizational skills
• Excellent verbal and written communication skills
  
  

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage - https://www.brokerlink.ca/campaign/discover-brokerlink

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!