Job Description

About Spark The purpose of Calgary’s science centre is unwavering. Spark exists to make lives — and the world — better through an affinity for science. Through visits to Spark, and encounters with Spark in the community and online around the world, people are lifted up by the positive power of curiosity, experimentation and creativity. Spark is a registered charity. The outcome is profound. Spark helps people of all ages fuel up for the future because at Spark, science, technology and invention are embedded in cultural experiences. This creates new points of access to the disciplines at the core of innovation. Spark team to transform lives and inspire the future. Position Overview Position Overview Spark is currently recruiting an hourly contract (Jan–Dec 31, 2024) Coordinator, Sales and Events. The role reports directly to Manager, Sales and Events. The Coordinator, Sales and Events will work on planning and executions of facility’s externally booked variours events for food and beverage service of events, , inventory control, assisting in scheduling, and working directly with varius teams while achieving the required outcomes with time spans of up to 1 year. Due to the nature of this position, the employee will be required to work some nights, weekends and/or holidays. Key Responsibilities Maintain a strong team of employees focused on a high level of professional service and guest satisfaction. Assist Sales and Events Manger from event estimates to final invoices Oversee event logistical planning once the contract has been signed Oversee the execution of the events - Day-to-day management of the catering and event operation. Including providing direction and leadership and collaborating with other departments (custodial, security and AV) on the day of the event. Responsible for admin duties such as emails, event –related documentation (BEOs, estimates, invoices, cotracts, etc), etc Proactively identify needs or issues that are or will impact guests and act accordingly. Protect employees and customers by providing a safe and clean environment. Ensure all elements of the guest journey are held to the highest standard. Ensure personal and team activities are aligned with Spark’s business and strategic goals as a whole. Model high performance, flexibility and kindness in a rapidly changing growth environment. Other duties as required and assigned. Qualifications & Knowledge Event Management diploma/degree or A minimum of 1-2 years experience or expertise in event planning Excellent computer skills, including knowledge of MS Office. Knowledge of any event planning software is a bonus An active listener who is also a confident, articulate, concise, factual and intuitive communicator able to interact at multiple levels internally and externally as needed. Able to lead a results-driven service team that still focuses on guest expectations and satisfaction. Flexible work schedule, requiring to work various events and functions outside regular business hours, on weekends and holidays. A proven track record of adding value to an organization’s culture and initiatives. A positive attitude! Desire to work on a high-performing team with a continuous upgrading culture to achieve high-impact results. Willingness to learn and adapt to change. A clear criminal background check is required. Culture at Spark Spark’s goal is to become one of the top 10 most-worth-visiting science centres in the world. Through skilled and confident programming, Spark will attract visitors from around the city, province and globe, and immerse them in emotive experiences as they explore ever-evolving, quirky and thought-provoking galleries. The skilled programming at this level of success will only be possible with an organization-wide commitment to effective performance. High performance at Spark is both defined and experienced by diverse cultures and proactively advances equity among all human beings as part of the definition of effectiveness. Spark’s high performance culture is driven by a shared purpose. Team members are united by values and proud of the reputation we are building together. What does high performance look like at Spark? · Commitment to Purpose. Everyone at Spark is a purpose driven leader. You are passionate about entertaining people of all ages in creative encounters with science, technology and engineering, and the output of your work reflects our values: collaboration, curiosity, courage, commitment, and creativity. Why? Because it makes the world a kinder, safer and better place. · Culture of Philanthropy. Spark is a registered educational charity that relies on the support of sponsors and donors to ensure it can do this work to make the world a better place. · Commitment to Continuous Learning. Your individual growth is driven by a desire to be a part of the team that makes Spark one of the best science centres in the world. Every day is a professional development day at Spark. You are expected to seek out learning opportunities and pursue professional growth. At times the growth may be uncomfortable, and you embrace it as part of the journey. · Agents of Change. We are a culture of experimentalists. It is expected and encouraged for staff to make suggestions that can improve a program, presentation, process or service. It is also expected and encouraged for suggestions to be accepted and tried with a thank you for helping each other get even stronger. · Coaching Mindset. Sparklers are committed to helping each other become even stronger in our roles. Upgrading each other’s work is enjoyable and rewarding because teams are built on trust. Supervisor feedback feels like coaching, not criticism or punishment. Remember, you can say anything if you are kind, clear and non-judgmental. This is how high performance teams are built. · Winning and Losing as a Team. We work together to drive action and results that are aligned with Spark’s mission in the outside world. We encourage healthy debate and science-based decision making. Our relationships allow us to make big asks of each other and get big things done together with a sense of urgency and excellence. If someone appears to fail, you ask, “What did I do or not do to contribute to that, as it is my failure too.” · Achieving Results. Spark is dedicated to excellence in all aspects of communicating science and we carry that dedication to excellence in every aspect of Spark’s work. We encourage each other to set stretch goals and work together across all departments to exceed them. Hourly Rate Range: $20 to $22, depending on experience We thank all applicants for their interest. Only those selected for an interview will be contacte d. Don’t meet every single requirement? Studies have shown that women, people of colour, and persons with disabilities are less likely to apply to jobs unless they meet every single qualification. At Spark, we are dedicated to building a diverse and inclusive workplace so if you are excited about this role please apply! An excitement and passion for science can go a long way here so you may be just the right candidate for this or other roles at Spark. Job Type: Part-time Salary: $20.00-$22.00 per hour Expected hours: 15 – 35 per week Flexible Language Requirement: French not required Schedule: Weekends as needed Work Location: In person