Education Specialist

Date: 2024-11-08 08:42:54

Job Description

Product Education & Training Specialist

Reports To

Director Operational Merchandising

Location

Canada Support Center

Type

Full-Time Salaried

Closing Date

Feb 16, 2024.

Salary Range/

Hourly Rate

$53,363 - $110,652

Company Overview

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.

Sysco, one of Canada’s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada

For a full list of opportunities, visit www.sysco.ca/careers

Role:

Owns design and delivery of the product sales training and education program for merchandising and sales.

Role Responsibilities:

Works with Category Managers to define the training and education requirements for the category.
Works with Vendors to deliver digital content including videos, PowerPoint Presentations (PPTs), Point of Sales Material (POS) and other training executable by the field or accessible directly to the Sales Consultant (SC).
Regularly reviews and updates training content for relevance.
Establishes a process for content revision and ensures field merchandising has access to the latest product information.
Addresses the diverse learning styles of the sales team.
Evaluates training effectiveness.
Prioritizes training needs and focusses on the most critical products and cuisines.
Stays up to date with training and education trends.
Addresses concerns on training process and relevance
Works directly with field merchandising and field sales to product training and education
Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
Perform other duties as assigned.

Qualifications/Skills/Job Requirements (About you):

Minimum 1 year of merchandising/category management or marketing experience.
Experience in retail or foodservice sales is an asset.
Bachelor's degree in business, marketing, or a related field is preferred.
Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook
Proven experience in product training, instructional design, or a related field.
Strong understanding of adult learning principles
Exceptional presentation and communication skills.
Proficiency in using training and e-learning software.
Project management and organizational skills.
Ability to adapt to changing product landscapes and technologies.
Strong leadership and team collaboration abilities.
Problem-solving skills and a results-oriented approach.

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via www.sysco.ca/careers

Our Purpose:

Connecting the world to share food and care for one another

Our Mission:

Delivering success for our customers through industry-leading people, products and solutions

Our Identity:

Together we define our future of foodservice and supply chain

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here’s a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Colleague Resource Groups

(*benefits may vary based on location or bargaining unit)

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